Drewar
08-09-2005, 07:50 PM
I sent an email April 16th.. which is.. 5 months ago, close to half of a year ago, I finally get a response, and it's just a stupid automated one questioning my intelligence by just having a gay little 'Here are the frequently asked questions lalalalal' I know the flipping FAQs.. If you actually read my flippin email you'd know that now wouldn't you, but instead you just sit your lazy eyes and copy/paste a stupid email that isn't the least bit relivant and just post half of the FAQs.
Now I'm probably going to half to wait another 5 months for a response..and it will probably be just another gay automated one.
Oh , and if your wondering about what I was sending it about getting a name deleted as it was inactive for years and there is no furni or whatever on it.
same as me ;[
just got an auto reply from 5 - 6 months ago ;\
Drewar
08-09-2005, 07:55 PM
same as me ;[
just got an auto reply from 5 - 6 months ago ;\
Me too, I almost forgot about sending the email it was so long ago.. So when I read the bit I wrote I got excited thinking they actually did something (silly me eh?) when instead they just sit like morons :)
Septicemia
09-09-2005, 10:10 PM
I thought they were just ignoring my emails because of something i didnt do but now they think im some 5 year old...
IF I WANTED A BIG LIST OF INFORMATION I ALREADY KNOW I WOULD OF ASKED FOR SOME -.-
Hi Habbo,
We're sorry about the delay getting back to you about your issue. This email sets
out to give you some of the advice and information you may need. Please scroll down
to the part relevant to you. If this email does not help you, please reply to us and
we will be happy to help you.
Please make sure you have read through our detailed FAQ?s (Frequently asked
questions) before you reply to this email ? the FAQ?s could answer you much quicker!
:) You can find the Habbo FAQ?s here -
http://www.habbohotel.co.uk/habbo/en/help/faq/
------------------------------------------------
HABBO CLUB
------------------------------------------------
**How do I join Habbo Club?**
Joining couldn?t be simpler, once you have logged into Habbo stay on the Hotel View
and click on the Habbo Club logo. A pop up window will appear and if you have 25
credits in your purse you can click ok and buy.
**How much does Habbo Club cost?**
It only costs 25 Credits a month to be a member of Habbo Club.
**How do I know how many days I have left in my Habbo Club membership?**
Go to Hotel View and look next to the Habbo Club icon - the number of days you have
left is shown there. But don't worry - we might send you a reminder console/email
before it runs out. But just in case, keep an eye out!
**Can I buy my friend Habbo Club membership as a present?**
Sorry, but not at the moment.
**I want to leave Habbo Club, can I get my Credits back?**
Membership is paid on a monthly basis, so we cannot give a refund on days you don't
want.
**Why have I not yet received my HC gift?**
Have you recently extended your membership? Or bought a block all at once? Just
because you have done these things does not mean you will get your gifts straight
away.
Your gifts will come once a month every month. The day you start you get one gift,
then after 31 days another, then after another 31 days another, and so on. You will
need to remember when you first joined and work it out from there. If you extend
your membership 15 days before it runs out, you won't get your new gift straight
away - you'll have to wait for those 15 days to be up first. Don't expect to get a
gift immediately, just because you extend your HC membership.
Habbo Club gifts can arrive at any time during the month, if you kno for certain
your Habbo club gift has not arrived in a full month, please reply to this email.
To find out more about Habbo club, please visit -
http://www.habbohotel.co.uk/habbo/en/community/habboclub/
------------------------------------------------
RARE FURNITURE RELEASES
------------------------------------------------
**When is the next rare furniture release? When can I buy a rare from the catalogue?**
Here at Habbo hotel, we like to keep our rare rare furniture release dates top
secret. **taps nose** To find out when the next rare comes out, you?ll just have to
be patient and keep your eyes open. You can often find hints about rare furniture
releases in the Habbo hotel newsletter -
http://www.habbohotel.co.uk/habbo/en/community/ and no, we have no clue what the
next rare furniture is going to be and even if we did, we?re not allowed to tell
you. **hums innocently**
------------------------------------------------
HELP! I?VE BEEN SCAMMED!
------------------------------------------------
We are very sorry to hear about this. ? In future, the best thing to do is use the
Call for Help so that a Hobba or Moderator can come and take action straight away.
Even if a moderator or Hobba does not come to your room, they can still catch the
scammer with their nifty set of Superman tools.
If you did call for help at the time of the scam and think we may be able to catch
the scammer, please reply. However, if you did not call for help at that time, we
will not be able to help you due to lack of evidence. Sorry! :(
Unfortunately, we are not able to return any stolen credits or items of furniture if
you have been scammed. To find out why, please read the Habbo terms and conditions -
http://www.habbohotel.co.uk/habbo/en/help/safety/terms
Please make sure you check our newsie each week for safety tips and scam prevention
advice - http://www.habbohotel.co.uk/habbo/en/community
You can also find out more about avoiding scams by reading our detailed safety pages
- http://www.habbohotel.co.uk/habbo/en/help/scam
------------------------------------------------
HOW DO I RESET MY HABBO PASSWORD?
------------------------------------------------
If you have forgotten the password to your Habbo account you can quickly and easily
have a new one sent to your e mail address by using the Habbo Help Tool. Simply go
to this link http://www.habbohotel.co.uk/habbo/en/help/contact/ and select ?Habbo
Help Tool?. Choose the option ?Habbo? and then put your Habbo name and e mail
address into the Help Tool and click next. From the drop down menu of potential
problems select ?I?ve forgotten my password? and click next. Now simply follow the
on screen Help and put the Date of Birth that you used to register into the Help
Tool. If all the information you gave was correct, a new password will be sent to
your e mail address.
If you have forgotten some of the details required to have a new password sent to
you or are not receiving the e mail containing your new password (in your inbox or
junk mail folders) then please reply to this e mail with details of how you paid for
Habbo Credits. This will allow us to look into the problem for you.
------------------------------------------------
HOW DO I BUY HABBO CREDITS?
------------------------------------------------
Habbo Credits are used for decorating your very own Guest Room with furniture and
also for gaining access to Habbo Hotel games like Wobble Squabble and special
features like Habbo Club and pets. Habbo Credits only cost 10p each and can be
purchased in a number of safe and simple methods such as SMS, Home Phone, Splash
Plastic (pre pay card), Credit Card and Cheque. You can find information on the
various payment methods available to you by clicking the following link:
http://www.habbohotel.co.uk/habbo/en/help/contact/
****WARNING: You MUST ALWAYS ask for permission from the bill payer BEFORE buying
credits. CREDITS ARE NOT FREE.*****
------------------------------------------------
WHY AM I BANNED?
------------------------------------------------
If you believe you are banned from Habbo you need to go back to the Habbo Help Tool
and select ?I think I?m banned?. Your query regarding the ban will then go to the
correct place and will be looked into. Please also use this option if you have been
Safety Banned.
If this email does not answer your question and you can?t find an answer in our
FAQ?s (frequently asked questions), please reply.
Thank you,
--
Glitterkat
Player Support
Habbo Hotel UK
http://www.habbohotel.co.uk
IMPORTANT: If we have asked you for more information, please reply to this message
and DO NOT use the Habbo Help Tool to create a new request.
>May i ask for a reason to why you are not responding to my emails.
You should of told all of us that you had a problem with your mail, then we wouldnt be compaining about how dumb your customer service was, Plus the un-needed information when what i wanted was a simple explanation, all your doing is wasting space in my inbox.
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