Habbo banned clone accounts as well as the main accounts!

[4elijahu4]

I logged into habbo two days ago and I was astounded to find a ten year ban (until 2026) for owning a habbo clone. Habbo also banned my clone accounts (1 account had 50 avatars with trading pass and another had 21 avatars, while the third one had 8 avatars a total of 81 accounts(!)).

I created a new account under a new email too however every time I log in it disconnects me right away. This has happened a number of times on three separate occasions, dates, and times. In other words habbo has banned my IP address now?! What is going on?!

I opened up a help ticket on habbo however absurdly enough I can't log in to view my very own help request because habbo has banned me. I cannot create another help request on the new account I made since habbo disconnects me from that account. WTF IS GOING ON?

If habbo (and I assume this is the case) used my IP address to monitor my accounts then how come they haven't banned the new account I created as well? Or in other words do every two accounts logging in from the same IP address get banned for being clones? What if it is in a university and all the students have the same IP address??? THINK ABOUT IT.

SOMEONE PLEASE HELP!

Thread moved by Derrener (Forum Moderator) From "Habbo News & Rumours" as it is better suited here

[Storking]

You can submit a help request without logging in to an account https://help.habbo.com/anonymous_requests/new

Unless you're banned from submitting requests altogether?

[Jssy]

what do you even need that many accounts for?

[DPS]

they been doing alot of ip bans/mutes lately.

even 1 hour mutes are now ip muted.

[4elijahu4]

The accounts are for getting furni on all of them when habbo gives it out free and trading it all to one main account, but I guess that's not going to be happening anymore...

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When I went to "check my existing request" in the above url habbo asks for my email which is banned. Are you sure I can not only open a request but also view habbo's reply to it if I'm banned?
And no I'm not banned from submitting requests. At least not from what it looks like to me?

[Michael]

So you got IP banned for owning a retro site?

Its the procedure when you get banned for owning a retro that you receive an IP ban.

[4elijahu4]

This is the message I received:

You have been banned! The reason for the ban is "Promoting or owning a clone Habbo (Retro) is not permitted.", and it will expire at 2026-01-25 12:28:14 UTC.

Although it says Retro it also says Clone. Which one is it?

[auffant1]

It's not banning you for having multiple accounts. It's banning you because you supposedly advertised a Habbo Retro. Habbo Clone as in Habbo Retro not Habbo Clone as in another account.

Poor wording on their part :P.

[Cassiieee]

I got perm banned for apparently advertising a retro, when I was actually advertising Habbox at one of my events. :L I sent in a ticket to help.habbo.com and they unpermed me. :) Give it a try, goodluck getting your account back x

[Matt]

It sucks that mutes are now IP based :(

It does look like you've been banned for owning/promoting a retro/clone version of Habbo hence you've been permed. Goodluck if you decide to appeal it, as they'll take a reason like this pretty seriously.

[Jssy]

Yeah I got muted and logged into another and I was muted on all my accounts :(

[Bloop]

was also quite surprised it was ip mute when my friend was muted for singing my neck my back LOL AwesomeSaucexx;

i hv a clone to do my dirty work oops

[4elijahu4]

Appeal number one denied. Let's see about appeal number 2 now...

[Hannah]

Appeal number one denied. Let's see about appeal number 2 now...

Were you advertising another site that isn't a fansite?
Were you actually advertising a retro?

If so, you won't get that back if they have logs providing evidence.

[4elijahu4]

Ok habbo is not letting me log in to my new account I created. It's an IP ban now... I can't play habbo anymore since habbo is not allowing me to log in with any account including new accounts I have just created. I am sad to say goodbye for now. Special thanx to the habbo staff for making my time in habbo a much better place.

[Prosiary]

Yeah I got muted and logged into another and I was muted on all my accounts :(

this happened to me before, it was only a hour mute though, not too bad.

[Hannah]

Ok habbo is not letting me log in to my new account I created. It's an IP ban now... I can't play habbo anymore since habbo is not allowing me to log in with any account including new accounts I have just created. I am sad to say goodbye for now. Special thanx to the habbo staff for making my time in habbo a much better place.


Were you advertising another site that isn't a fansite?
Were you actually advertising a retro?

If so, you won't get that back if they have logs providing evidence.

^ ?

Your reluctance to answer suggests that this is possibly the case.

[4elijahu4]

Shortages I'm sorry if you were frustrated I didn't answer but I am now :) YOU ARE WRONG I DID NOT ADVERTISE A RETRO OR ANYTHING OF THE SUCH!

I was doing a telephrase created by powertoo some wild west saloon thing and the answer was to copy paste from habbo's safety tips which had the word retro in it~! I am not sure this is what I got banned for because they muted me for ten minutes while I was on habbo during the time and I didn't really get it why they even muted me tbh all I was doing was copy pasting from the safety tips so what's wrong with that? Does the word "retro" get you permed now?!!?!?

[Red]

Make sure you appeal Elijah!

[A4R0N]

I haven't been banned nd I've got hundreds of clones you must have mentioned a retro site in conversation or something

[Red]

Appeal number one denied. Let's see about appeal number 2 now...

Why was it denied? I can't see them keeping you banned if it was just for pasting the safety tips. Get them to show you your chat logs of why you are banned.

[4elijahu4]

Red I sort of thought it was clone based in the beginning and that was denied. The second appeal was about the retro after the guys here told me its because of a retro. They asked for my personal info in the second one now waiting for them to get back to me. It's weird in one appeal they ask me to prove it's me and in the other they don't... MODS SUCK

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Oh and one more thing. They didn't give me an explanation why is was denied.

[Hannah]

Red I sort of thought it was clone based in the beginning and that was denied. The second appeal was about the retro after the guys here told me its because of a retro. They asked for my personal info in the second one now waiting for them to get back to me. It's weird in one appeal they ask me to prove it's me and in the other they don't... MODS SUCK

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Oh and one more thing. They didn't give me an explanation why is was denied.


A lot of the time it will depend on who is dealing with your request. Some are more helpful than others, just as some deal with requests by following procedure more than others.

Your best bet will be to wait.

Keep us updated, they should unban you with nothing done wrong other than mentioning the word retro.

[Empired]

Red I sort of thought it was clone based in the beginning and that was denied. The second appeal was about the retro after the guys here told me its because of a retro. They asked for my personal info in the second one now waiting for them to get back to me. It's weird in one appeal they ask me to prove it's me and in the other they don't... MODS SUCK

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Oh and one more thing. They didn't give me an explanation why is was denied.
Just make sure to fully explain what you know and use full sentences, correct spelling and grammar, etc. and that's all you can do. A lot of the staff over at help.habbo aren't that great at speaking English so you need to give them all the help they can get :P

Other than that, you must have said something worthy of note to get IP banned for 10 years. I've said the names of retros before and the most I've ever gotten is a month-long ban.

[LoveToStack]

Unless you are specifically paying for a static IP address then you'll almost certainly be using a dynamic IP. Search Google to find out how long your ISP leases IP addresses for. For example my ISP leases them for an hour. So long as I'm connected in some way then the IP won't change. But if the modem is unplugged for over an hour then when it is turned back on the lease on the old IP will have expired and a new one will be issued.

[4elijahu4]

OK THANK YOU ALL I AM UNBANED I LOVE YOU ALL SO MUCH! THIS IS THE EMAIL I RECIEVED FROM HABBO!!!

Hello,

Thanks for contacting Habbo.

We've read your appeal, looked again at the chat logs that were captured when you got banned and it does appear that your Habbo was banned in error.

We are really sorry this happened. We've unbanned your account with immediate effect and hope that you'll accept our sincere apologies for any inconvenience caused.

Best,

Anna

[auffant1]

Woo congrats on the unban :D

[Mateus]

Congrats on the unban