How long do they get back to you?

[Rexy905]

my account is locked, i got the 1st one ok but the 2nd one no clue what it is >.< so i have sent an email and i was wondering how long till they get back to you?

Who has this problem and did they sort it out for you?

It just annoying when they keep saying i had to many attempt try again later.

It sucks that i cant trade or anything at the moment :(

[James]

Longest I've seen for it to take is 4 months from first request to end.
But usually it takes a few days (from start to finish)

[Rexy905]

oh ok it been 4 days, will there be delays due to holidays?

[Kimmy]

Mine've usually been about 24 hours. o_o
Did you send it through the request thingy?

[Bloop]

jut about the timespan you take ro quit habbo and forget what it is

jk they shld reply you within 1 week latest, discounting holidays and weekends. (emphasis on should) good luck on trying to get them to help you get it unlocked!

[Rexy905]

Mine've usually been about 24 hours. o_o
Did you send it through the request thingy?
Yep and thanks bloop.

[Mark]

Didn't realise the support had improved so much lol, usually it was a couple of weeks before you got any decent reply?

[Rexy905]

Just got the email and now has been sorted, thanks everyone for the replay. Hope you all had a good new year.

[Attached]

Very rare that it ever takes more than 24 working hours for them to respond to a help request for me (not counting weekends0.

[Empired]

Very rare that it ever takes more than 24 working hours for them to respond to a help request for me (not counting weekends0.
It depends what category it's in :P I found the Safety Lock category takes at least a few days for them to respond to, but I suppose a lot of people have trouble with it so there are a lot of requests to get through.