AGM Staff

[Matt]

Why is there still no AGM Staff? Surely if you introduced this role again the workload for GM would be made a lot easier and allow for more time to focus on stuff like staff achievements and improving Habbox in general. Sorting out perms and staff discipline should be kept separate and I have no idea why it was merged into the GM role to begin with. The GM is still cc'd into every Private Message sent out (regarding staff) so it's not like you're going to be kept in the dark. At the moment, the General Manager would be spending so much time dealing with complaints, permissions and stuff that an AGM Staff could be dealing with - devote your time to other stuff regarding the actual wellbeing and performance of Habbox rather than dealing with staff.

Maybe it's because there's no one ready enough for the role or idk, but at the moment wouldn't the General Manager be spending like 60-70% of their time with staff then 40-30% of it on other stuff. That's what it seems like anyway and if it's kept like that, it will take like 2 years to implement something that could've been done in weeks.


So please introduce this role again, thanks :)

[FlyingJesus]

Staff ought to be handled mainly by their immediate managers (otherwise there's no point having managers) and there are like 50 admins so permissions I'm sure aren't gonna be that slow in coming around when things need to be changed. Don't really see a need for an extra position, perhaps a bit more responsibility given to managers if there really is a problem with staff complaints and such but I don't think we have any particular problems that would be solved by creating another role

[Brad]

Staff ought to be handled mainly by their immediate managers (otherwise there's no point having managers) and there are like 50 admins so permissions I'm sure aren't gonna be that slow in coming around when things need to be changed. Don't really see a need for an extra position, perhaps a bit more responsibility given to managers if there really is a problem with staff complaints and such but I don't think we have any particular problems that would be solved by creating another role

Technically the only person (When I was manager) that did any perms were done through Chris.. no one else.
I think this role does need to be implemented back in. Not saying that this team now, more specifically Chris, can't handle it... I'm saying that being the General Manager shouldn't you have more influence on other things rather than focused more on staff... mdport.; Makes some valid statements.

[Alkaz]

I'm sure that when Chris merged his current role with his previous he delegated more of the complaints side of AGM (Staff) role to the individual AGMs so he is still aware of goings on and can still have an overriding say in things but more of it is alleviated away from his main duties as GM.

[e5]

Chris probably feels he can deal with the staff side as things as well being GM. Maybe he enjoyed being staff GM too much so doesn't want to give it up :P. I always wondered when it was coming back though.

[Inseriousity.]

I don't think it's necessary. The role of staff AGM can easily be divided by the general management team.
You're merging two issues that are entirely seperate imo.

The reason things take so long to complete is that there's no accountability. AGMs work on projects that are hush-hush (all to surprise the community you see although not sure how you can surprise the community with 'nothing'). I say projects, it's usually 1 at a time. Multitasking is not an option. If there are any obstacles with the projects - and let's be fair here, these projects aren't exactly easy. Obstacles are bound to come up - then it can be swept under the carpet and ignored. Maybe now and again the AGM will come back to it and make a little progress but as no-one has a clue what they're doing it doesn't matter so much if they don't.

Action Plan

[Kyle]

Agm staff is an administrative role that should be dispersed between other agms but it isn't and right now Chris is just a glorified version of his previous role.


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[Chris]

I quite clearly explained how it would work when the role was dissolved and at the time it was a well received change. You can read it all here: http://www.habboxforum.com/showthread.php?t=815529&p=8279099#post8279099

[lawrawrrr]

I was fairly against the idea when it was suggested but it's pretty much working fine! Me and Sho deal with basic staff complaints, then we ask Chris if it's something more serious, we OK extended away times, whereas Chris does the perms. The only time we ever really have an issue is when Chris is away and Matt's the only person able to do perms but usually Chris has some access and generally does them anyway. I haven't really noticed a huge difference onto my workload without the staff AGM there, so I'm pretty much happy to stay the way it is!

[Rachel]

One of the fansites I have worked for as Radio Manager, all managers were allowed to give/remove their staff perms for their own department of course. I know here works differently as managers has to request it in the specific forum.

[Phil]

One of the fansites I have worked for as Radio Manager, all managers were allowed to give/remove their staff perms for their own department of course. I know here works differently as managers has to request it in the specific forum.

That is not an option as it will require all managers to have admin access.

[xxMATTGxx]

That is not an option as it will require all managers to have admin access.

There is a way around that but it's a bit of a hassle to do and especially when some roles require further permissions which can't be done the way I'm thinking of. So it's just best to stick to the permissions route we do now as it works, and all of it gets done at the same time.

[Phil]

Well even so, why fix something that isn't broken :P Back when Mike was AGM it would have been useful but not so much now. Staff perms get dealt with pretty quickly

[-:Undertaker:-]

Wispur (Chris) always dealt with permissions quickly, so there's no problem.

That said... didn't years ago the Forum Manager used to have competence over that area? I always remember it like that now I think about it.

[Matt]

I don't think that permissions are being done too slowly or anything (I actually agree and think they're done very quickly), but doesn't it take up time and effort, some of which could be put to better use in other areas - like planning bigger Events, overlooking Habbox in it's entirety, what (if any) improvements could be made, looking at the performance of all the departments combined and dealing with other such issues - after all that is the role of the General Manager.

I just think reintroducing the AGM Staff role would mean that the General Manager would be able to allocate more of their time to other things!

[Shar]

It's not a problem, there's 3 ((a)gms) of them already why need 4

[Cerinacy]

I think there should be someone solely focusing on thinking of new ideas for Habbox such as forum events etc. to replace the lottery as advertisement is really what Habbox needs. :)

[Kyle]

I think there should be someone solely focusing on thinking of new ideas for Habbox such as forum events etc. to replace the lottery as advertisement is really what Habbox needs. :)

Everyone should be focused on that


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[Cerinacy]

Everyone should be focused on that


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Yeah but with just one person forming the ideas, new ideas might be put in place quicker- like a team leader almost.

[Inseriousity.]

That job title is called 'General Manager' ;)

[Chris]

The time that it takes to apply staff permissions is minimal. Staff discipline is dealt with by department managers and anything more serious goes directly to the overseeing AGM or myself.

As for coming up with new ideas, that is something we are always working towards doing. Whenever one of us comes up with something new, we discuss it together and develop that idea into something which works.

I like to think that over the past couple of months we have proven that there is no need for a dedicated staff AGM.

[Felix]

If you ask me, I think we would be fine with a General Manager and one AGM.

[Inseriousity.]

Ooh controversy.
laura or shonly? only one way to find out... POLLLLLLLLLLLL

lmaooooo

[Sho]

lmaooo I'd have no clue where to start if I had to deal with content departments too.

[despect]

I don't think it's needed, complaints are dealt with very quickly either by the appropriate AGM or Department Manager.

[Calum0812]

The system seems fine as it is. The only judges are (A)GMs and Managers to a certain extent because they work closely with them.

[lawrawrrr]

There's no way I could do Sho's job as well as my own - and there's no way she could do mine on top of hers as well. The two could be done by one person but there's no way each department would get the support it needs, campaigns run, things built and made, complaints dealt with and everything else.

Maybe if we didn't have a full time job as well it'd be possible - but the simple fact is you're very very rarely going to find someone who doesn't have *anything* else to do (school, uni work, work work) to do both roles to the standard the community expects from TWO people.