iPhone/O2 - Two contacts combined?

[Mr-Trainor]

Ok so basically, a few hours ago I used Siri and said 'tell mum .. [message]'.

Then a few moments ago I got a reply from my friend.. turns out he had received that message! I was then looking for the thread/conversation with my mum on my phone, only to realise it's no longer there. When I used the compose message button instead and selected her number, it opened up the conversation with my friend.

I then tried sending a message (to my mum) from my iPad instead, and after doing so I then looked at my phone to see that it had come up in the middle of a conversation with my friend.

I then tried to call my mum. I'm on O2 and usually before it starts calling it'll say 'free call' to indicate it's using my inclusive minutes, but this time it said 'bundle call' - I then ended it before it began calling.

I'm not sure what has happened and couldn't find anything after a quick search, but it seems as though two contacts have annoyingly been combined?! Has anyone got any idea how this would have happened, how to resolve it, or experienced this for yourself?

Also just to clarify; my mum does not have iMessage but my friend does. Both my iPhone and iPad are on the latest (excluding any beta) version of iOS.

[Earthquake]

ok, what you need to do is turn the iphone off, either bin it or sell it, go to any phone selling shop and purchase an android.

Edited by Alkaz (Trialist Forum Moderator): Please do not post pointlessly, thanks.

[Luke]

^^ Get a grip.

Have you tried deleting both contacts, then making new ones?

[Mr-Trainor]

ok, what you need to do is turn the iphone off, either bin it or sell it, go to any phone selling shop and purchase an android.
Fantastic advice :rolleyes::P

^^ Get a grip.

Have you tried deleting both contacts, then making new ones?
Yeah that's what O2 told me to do, and that seems to have worked :D;



Ok, turns out it's supposed to now say 'Bundle Call' - I mistakenly thought it meant it was calling both of them at once, but actually it's because my plan with O2 was changed to a 'Big Bundle'!

As for the messages combining.. I deleted all threads/conversations with them both of them from all my devices, re-activated iMessage, and removed and re-added their numbers - and it seems to be working ok now! :D

[Luke]

How strange! At least it's sorted!

[Mr-Trainor]

How strange! At least it's sorted!
Very! Just hope my mum hasn't been getting any of my messages to my friend :O. But yeah, it appears to be sorted although I won't know for sure til later when my friend finishes work/my mum gets home and I can test it properly.