Mikey
13-07-2016, 08:40 PM
I'm sure many of you work in a customer service type role, such as a supermarket or in a cafe. What is your best story of dealings with a customer good or bad? This happened to me yesterday while working in the cafe:
I had a posh lady in work yesterday, I call her Mac and cheese lady (as she ordered Mac and cheese). First she was disgusted by the fact she had to use a mug instead of a cup and saucer for her tea and demanded to have a cup and saucer instead. She then went up to me and was like there's no knifes, fair enough. Got a clean one out of the dishwasher and dried it. She then while I was cleaning and drying the cutlery, tapped the glass above me with her knife and accused me of giving her a unclean knife that was lying next to the knife tub which was totally untrue. It completely buckled me that she tapped the glass like I was her waiter.
Thread moved by Empired (Forum Super Moderator) from 'Discuss Anything' as I feel it is better suited here
I had a posh lady in work yesterday, I call her Mac and cheese lady (as she ordered Mac and cheese). First she was disgusted by the fact she had to use a mug instead of a cup and saucer for her tea and demanded to have a cup and saucer instead. She then went up to me and was like there's no knifes, fair enough. Got a clean one out of the dishwasher and dried it. She then while I was cleaning and drying the cutlery, tapped the glass above me with her knife and accused me of giving her a unclean knife that was lying next to the knife tub which was totally untrue. It completely buckled me that she tapped the glass like I was her waiter.
Thread moved by Empired (Forum Super Moderator) from 'Discuss Anything' as I feel it is better suited here