Manager Transparency

[scottish]

I'm sure this used to be something that was in the box where the manager would talk about their department for the coming month, what they had planned etc.

Is there any plans of starting this again? whether it's simply replying managers replying to a thread every month with updates, an article on hx or whatever.

It would be useful to see what each department manager is currently doing, for example

GoldenMerc; what are you currently doing for gaining new users? and whatever else you're supposed to be doing here
Empired; what are you currently doing to improve the forum? gain new users? keep users interested? etc
Matthew.; what are you currently doing to get international users?
Chris; what are you doing for the site?

etc.

[Chris]

You know exactly what I'm doing

[Empired]

You've also asked me and I've told you before. I also need to discuss a possible upcoming forum event with Kelly and Laura which they both seem very excited about.

[buttons]

You know exactly what I'm doing

You've also asked me and I've told you before. I also need to discuss a possible upcoming forum event with Kelly and Laura which they both seem very excited about.
? not all of us do?
also that seems cool empired when we doing it
is it cah i remember kelly talking about it x

[Inseriousity.]

I wouldn't hold your breath with this one

[Chris]

Surprising considering Scott has tagged me 3 times in the past couple of days repeating the exact same things about forum skins.

I'm working on a forum skin. But it's on hold for now because I have other work to do.

[GoldenMerc]

It would be useful to see what each department manager is currently doing, for example

GoldenMerc; what are you currently doing for gaining new users? and whatever else you're supposed to be doing here





No plans to gain new users, sorry but we don't have any budget, there isn't a whole lot we can do other than split tests and the last one we tried to conduct was on the register.php page on the forum and it messed up, took around 3 months for Skynus to add 2 lines of code. Then Garner had to remove it, I'm mainly just going to target the existing database, new events come up, new features, such as the new skin, emails will go out.

[Expling]

We (as in dept managers + AGMs) did set up an action plan which I believe was to be released to the community but due to the forum issue it was destroyed. I'm sure it'll be back soon tho we had lots planned!!

[lawrawrrr]

CAH is Competitions buttons;, the forum event is a new idea :) Will be hosted at end of nov!

[scottish]

You know exactly what I'm doing

it isn't just for me :P

you're just 1 of the 4 managers I remember so consider yourself lucky

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You've also asked me and I've told you before. I also need to discuss a possible upcoming forum event with Kelly and Laura which they both seem very excited about.

yeah someone deleted 2 months of posts ;l

but again as I said to chris this isn't just for me.

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I wouldn't hold your breath with this one

worth a try m8

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Surprising considering Scott has tagged me 3 times in the past couple of days repeating the exact same things about forum skins.

I'm working on a forum skin. But it's on hold for now because I have other work to do.

I know that but refer to my comment above :P

[Chris]

Yeah I suppose I should be honoured [emoji14] I have started this new skin and I want to show it, but I think it would be better to get a bit further before doing so.

[lawrawrrr]

No plans to gain new users, sorry but we don't have any budget, there isn't a whole lot we can do other than split tests and the last one we tried to conduct was on the register.php page on the forum and it messed up, took around 3 months for Skynus to add 2 lines of code. Then Garner had to remove it, I'm mainly just going to target the existing database, new events come up, new features, such as the new skin, emails will go out.
I think it's been pretty clear so far that emailing the db isn't proving to be exactly successful :P

[scottish]

No plans to gain new users, sorry but we don't have any budget, there isn't a whole lot we can do other than split tests and the last one we tried to conduct was on the register.php page on the forum and it messed up, took around 3 months for Skynus to add 2 lines of code. Then Garner had to remove it, I'm mainly just going to target the existing database, new events come up, new features, such as the new skin, emails will go out.

You asked for the job knowing there was no budget though? Yeah you used a script on your site that caused issue with SSL as your certificate expired.

So basically waiting for others to do something then just sending out an email?

Surely there's more to the marketing department than just sending out an email when someone else does their job?

[Empired]

No plans to gain new users, sorry but we don't have any budget, there isn't a whole lot we can do other than split tests and the last one we tried to conduct was on the register.php page on the forum and it messed up, took around 3 months for Skynus to add 2 lines of code. Then Garner had to remove it, I'm mainly just going to target the existing database, new events come up, new features, such as the new skin, emails will go out.
I'm so sorry to sound rude but everything you listed there is someone elses work except emails? I could accept you saying soz nothing cos no budget but why are you listing Chris' skin as something you're doing?

[scottish]

We (as in dept managers + AGMs) did set up an action plan which I believe was to be released to the community but due to the forum issue it was destroyed. I'm sure it'll be back soon tho we had lots planned!!

That would be good, I like transparency.

[wixard]

Yeah I suppose I should be honoured [emoji14] I have started this new skin and I want to show it, but I think it would be better to get a bit further before doing so.

I HOPE ITS SO PRETTY

[scottish]

I think it's been pretty clear so far that emailing the db isn't proving to be exactly successful :P

I think the only results we seen was 5-8 people replying to one thread once then logging off again.

What other plans is there? Marketing isn't limited to contacting old members, should be focusing on new members.

[Chris]

I HOPE ITS SO PRETTY
I think it's cute but then I would say that [emoji14] It's green and its called Habbox Mountains.

[scottish]

leak or it never happened

[Empired]

It's so pretty honestly every1

[buttons]

guys ive noticed on the habbox account there are a LOT of habbo users retweeting etc but i don't think they use the forum as have never seen their names about

could we do a competition on the twitter that involves using the forum

like wixard; suggested: rt or like/sign up to forum/post 5 times win a throne etc

[GoldenMerc]

I think it's been pretty clear so far that emailing the db isn't proving to be exactly successful :P

You also are forgetting you have a database of 20,000+ dead emails. Thus we kept being spam filtered...


You asked for the job knowing there was no budget though? Yeah you used a script on your site that caused issue with SSL as your certificate expired.

So basically waiting for others to do something then just sending out an email?

Surely there's more to the marketing department than just sending out an email when someone else does their job?

Exactly, I never said I was bringing in new users, I said i'd re-engage an old database (which i've partially done, we had a good few old members return)

So basically waiting for others to do something then just sending out an email?

Surely there's more to the marketing department than just sending out an email when someone else does their job?

Sure, but with £0 in the purse, no marketing tools, not a hell of a lot you can do other than split testing - which we can't do as Chris has skins to build, I have big boy things to do rather than baby sitting Skynus to actually do some work.



I'm so sorry to sound rude but everything you listed there is someone elses work except emails? I could accept you saying soz nothing cos no budget but why are you listing Chris' skin as something you're doing?

What do you want me to email out? we lost 2 months of posts, the forum has become a voting poll, everyone hyped saying the liking system would bring new users in...

I mean I'm not bothered either way, I just think you have to remember people are donating time, without being paid.

[Martin]

I actually really like the sound of a monthly article saying what's coming up at Habbox, what is currently being worked on and kind of like a 'behind the scenes' view on things. I could speak to managers and get some information which could then be kind of like the feature you mentioned from the box (which I always found really interesting and useful to read as it kept the community in the loop).

If Laura and co want this to go ahead I'm more than happy to request a sexy banner for it and get one up ASAP to see how things go! Will be great for communication between managers too!

I will also get Chris to leak me some pics of V8 to put in too!

[lawrawrrr]

You also are forgetting you have a database of 20,000+ dead emails. Thus we kept being spam filtered...

So what you're saying is you're marketing to a database of very few people! I don't remember ever saying just focusing on old users coming back would be the role, marketing to me is a lot more about attracting outsiders in. A few have come back for the odd post or poke around but not stuck around unfortunately :(

[scottish]

You also are forgetting you have a database of 20,000+ dead emails. Thus we kept being spam filtered...



Exactly, I never said I was bringing in new users, I said i'd re-engage an old database (which i've partially done, we had a good few old members return)


Sure, but with £0 in the purse, no marketing tools, not a hell of a lot you can do other than split testing - which we can't do as Chris has skins to build, I have big boy things to do rather than baby sitting Skynus to actually do some work.




What do you want me to email out? we lost 2 months of posts, the forum has become a voting poll, everyone hyped saying the liking system would bring new users in...

I mean I'm not bothered either way, I just think you have to remember people are donating time, without being paid.

No-one said likes will bring in new users lol it was part of a trend to modernise the forum, and as evident it's already used a lot more than rep has probably in the past 6 months.

I understand people are donating time but I also understand the need for a position and honestly your position doesn't seem necessary.

Essentially all you're doing is sending out an email when new features/skins/etc are implemented and I'm sure anyone who's currently staff could do the same with absolutely no marketing experience.

When you asked for the job you knew there was no money, you knew the situation of the forum after being here for years so you couldn't have expected them to throw money at you?

[wixard]

stop blaming skyuns for everything

i hope he quits to be honest, he gets no appreciation

[Expling]

guys ive noticed on the habbox account there are a LOT of habbo users retweeting etc but i don't think they use the forum as have never seen their names about

could we do a competition on the twitter that involves using the forum

like wixard; suggested: rt or like/sign up to forum/post 5 times win a throne etc

I was thinking of doing a gb comp where they come on, make an account and post in a thread somewhere to be in with the chance of winning it but with all of the downtime comps and stuff there just wasn't room :(

great idea though definitely worth thinking about, I think Kelly had a similar idea too

[scottish]

I actually really like the sound of a monthly article saying what's coming up at Habbox, what is currently being worked on and kind of like a 'behind the scenes' view on things. I could speak to managers and get some information which could then be kind of like the feature you mentioned from the box (which I always found really interesting and useful to read as it kept the community in the loop).

If Laura and co want this to go ahead I'm more than happy to request a sexy banner for it and get one up ASAP to see how things go! Will be great for communication between managers too!

I will also get Chris to leak me some pics of V8 to put in too!

That would be good, I liked it in the box and it means users are actually aware of what managers are doing so when people say I'm too busy!! we know why :P

[xxMATTGxx]

No one said the like system alone would bring new users in.

[scottish]

So what you're saying is you're marketing to a database of very few people! I don't remember ever saying just focusing on old users coming back would be the role, marketing to me is a lot more about attracting outsiders in. A few have come back for the odd post or poke around but not stuck around unfortunately :(

Indeed, if he asked for the job with the understanding that he'd email old members to ask them to come back I'm not sure he would have got the position..

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stop blaming skyuns for everything

i hope he quits to be honest, he gets no appreciation

Deleted 2 months of posts should do ;lll

[Martin]

That would be good, I liked it in the box and it means users are actually aware of what managers are doing so when people say I'm too busy!! we know why :P


I think it could be made into quite a fun thing where it's more like a preview of what's coming at Habbox this month, what's in development and what people can look forwards to. I do think you're right, and also from another perspective it allows us to show just how much work does go into Habbox and quite often goes unnoticed, especially some of the behind the scenes stuff. Things like little previews of new skins, site designs, rare values pages etc would be great too and would show that things are being worked on and that there are great things to look forwards to.

I've already stated in my action plan (which I had to bloody re-write omg), that I want to start doing articles that showcase what Habbox is good at too. Which will be things like screenshots of busy events, writeups, promotions, quotes and comments, featuring new members who have joined, video capture/youtube of Habbo embedded into articles and generally showing the community in a positive light so that people can see and hopefully want to join in too!

I think having an overview of both what has happened and what we have planned for the future would be a great first step in not only improving transparency but helping community engagement and boosting staff morale too as their hard work will be recognised and documented for all to see and hopefully appreciate.

[Inseriousity.]

It took about 3 years to write this action plan so I'm sure we can wait a little longer.

[scottish]

I think it could be made into quite a fun thing where it's more like a preview of what's coming at Habbox this month, what's in development and what people can look forwards to. I do think you're right, and also from another perspective it allows us to show just how much work does go into Habbox and quite often goes unnoticed, especially some of the behind the scenes stuff. Things like little previews of new skins, site designs, rare values pages etc would be great too and would show that things are being worked on and that there are great things to look forwards to.

I've already stated in my action plan (which I had to bloody re-write omg), that I want to start doing articles that showcase what Habbox is good at too. Which will be things like screenshots of busy events, writeups, promotions, quotes and comments, featuring new members who have joined, video capture/youtube of Habbo embedded into articles and generally showing the community in a positive light so that people can see and hopefully want to join in too!

I think having an overview of both what has happened and what we have planned for the future would be a great first step in not only improving transparency but helping community engagement and boosting staff morale too as their hard work will be recognised and documented for all to see and hopefully appreciate.

yes do it

[Martin]

yes do it

I will need to seek approval from lawrawrrr; but if she's fine with it then I'm happy to get crackin' on something

I will get to use my roving reporter skills to find out the goss from everyone init

[Chris]

It took about 3 years to write this action plan so I'm sure we can wait a little longer.

It wasn't really an action plan. It was just a list of what managers had planned.

[FlyingJesus]

I don't mind having a to-do list posted somewhere although I do think a lot of it for a lot of depts will just be "do the job" since there aren't constant special projects going on for everyone, it's often just sorting things as they pop up

[scottish]

Might be worth those depts focusing on some projects if they have the spare time

[lawrawrrr]

I will need to seek approval from @lawrawrrr (https://www.habboxforum.com/member.php?u=61966); but if she's fine with it then I'm happy to get crackin' on something

I will get to use my roving reporter skills to find out the goss from everyone init
You can go for it if you'd like. It was difficult getting it done every month. Might be easier as we're now planning a lot more with departments if you go through AGMs every month and we tell you what might be a good idea to include?

[Martin]

You can go for it if you'd like. It was difficult getting it done every month. Might be easier as we're now planning a lot more with departments if you go through AGMs every month and we tell you what might be a good idea to include?

Sounds fabulous! :D

I'm guessing at some point the action plan thread will return (I've made mine in my managers forum for now), but I can use some ideas from there too and then talk to you guys about what to include before it goes out! :) A general overview of what's going to be happening that month (for example this month we have habboxween to look forwards to) and maybe some hints at some of the events etc could get people excited! :D

[Absently]

Sounds fabulous! :D

I'm guessing at some point the action plan thread will return (I've made mine in my managers forum for now), but I can use some ideas from there too and then talk to you guys about what to include before it goes out! :) A general overview of what's going to be happening that month (for example this month we have habboxween to look forwards to) and maybe some hints at some of the events etc could get people excited! :D

yeah, action plan is in my to-do for tomorrow once im home from uni :) along with everything else that was lost :(

[thatc00lgirl]

CAH is Competitions buttons;, the forum event is a new idea :) Will be hosted at end of nov!

I can't wait :D :D :D :D :D

[Inseriousity.]

It wasn't really an action plan. It was just a list of what managers had planned.

That's all I asked for lol. It just needed a name :P

[Martin]

yeah, action plan is in my to-do for tomorrow once im home from uni :) along with everything else that was lost :(

Awesome! :D I will move mine across when it's up and will get requesting some graphics ready for some 'What's coming up at Habbox' articles! :D



That's all I asked for lol. It just needed a name :P

https://dl.dropboxusercontent.com/u/3865423/rsz_weeklybriefingpct20banner.png

[-:Undertaker:-]

We'll be in same position in months as we are now it appears.

Take the skin. We've offered to pay - instead someone is doing voluntary (as in past) and the inevitable delay happens. Buy the bloody thing. If people are doing it off their own backs that's very kind, but it is always vastly delayed. So just pay.

[scottish]

We'll be in same position in months as we are now it appears.

Take the skin. We've offered to pay - instead someone is doing voluntary (as in past) and the inevitable delay happens. Buy the bloody thing. If people are doing it off their own backs that's very kind, but it is always vastly delayed. So just pay.

how many people were willing to donate though?

[xxMATTGxx]

guys ive noticed on the habbox account there are a LOT of habbo users retweeting etc but i don't think they use the forum as have never seen their names about

could we do a competition on the twitter that involves using the forum

like wixard; suggested: rt or like/sign up to forum/post 5 times win a throne etc

This would be a great idea to be honest. We do have quite a lot of interaction on our twitter page with other people who play Habbo. Department managers do or can have access to our twitter page so it just needs to get done.

Maybe Empired; Absently; lawrawrrr; or even Elegance; can offer their input on this or even get this done.

[lawrawrrr]

guys ive noticed on the habbox account there are a LOT of habbo users retweeting etc but i don't think they use the forum as have never seen their names about

could we do a competition on the twitter that involves using the forum

like @wixard (https://www.habboxforum.com/member.php?u=64175); suggested: rt or like/sign up to forum/post 5 times win a throne etc
This was really successful and got a lot of people involved in HxSS (including disrespectful;) who has stuck around as staff! You do find that the majority of people active on Habbo twitters are already aligned with a fansite and the majority of people don't skip around tooo much. I've done a few posts trying to get people to post on forum or to read the article which is OK and they do click but very few sign up! It would be nice to see maybe a large forum-based competition that gets people to sign up - something like the HC badges one we did... but actually legal :')

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We'll be in same position in months as we are now it appears.

Take the skin. We've offered to pay - instead someone is doing voluntary (as in past) and the inevitable delay happens. Buy the bloody thing. If people are doing it off their own backs that's very kind, but it is always vastly delayed. So just pay.
You've offered to help pay. Fab. Who are you going to pay to do it?

[buttons]

This was really successful and got a lot of people involved in HxSS (including @disrespectful (https://www.habboxforum.com/member.php?u=127668);) who has stuck around as staff! You do find that the majority of people active on Habbo twitters are already aligned with a fansite and the majority of people don't skip around tooo much. I've done a few posts trying to get people to post on forum or to read the article which is OK and they do click but very few sign up! It would be nice to see maybe a large forum-based competition that gets people to sign up - something like the HC badges one we did... but actually legal :')

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You've offered to help pay. Fab. Who are you going to pay to do it?
Last Activity 27-09-2016 10:58 PM.........


no posts in the public forms :(

[-:Undertaker:-]

You've offered to help pay. Fab.

That's why I said "We've" and not "I".


Who are you going to pay to do it?

I suggested contacting HFFM and asking for talks with whoever made the skin.

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how many people were willing to donate though?

We got to a few who put their names forward.

I'm sure if we knew a price and could work towards it.

[scottish]

That's why I said "We've" and not "I".



I suggested contacting HFFM and asking for talks with whoever made the skin.

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We got to a few who put their names forward.

I'm sure if we knew a price and could work towards it.

HFFM wouldn't work as the layout won't work on here as it's completely different vB version.

We'd need one built from scratch as I doubt HFFM would even sell it.

[-:Undertaker:-]

HFFM wouldn't work as the layout won't work on here as it's completely different vB version.

We'd need one built from scratch as I doubt HFFM would even sell it.

Ask whoever made it how much they'd want for making our vB layout a skin.

It's worth just asking and exploring it as an option. If they say no or too expensive then at least we asked. *shrugs*

[scottish]

Ask ryan on there then :P

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never mind -:Undertaker:-;

ryan
ya i code vbulletin 3 only tho

[lawrawrrr]

Last Activity 27-09-2016 10:58 PM.........


no posts in the public forms :(

2 months of posts (aka since she joined) were deleted remember ;) she's v active on Habbo and a great staff member though!


That's why I said "We've" and not "I".

I suggested contacting HFFM and asking for talks with whoever made the skin.

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We got to a few who put their names forward.

I'm sure if we knew a price and could work towards it.

Ah so what you really mean is not "we" its "you". Fansites aren't going to share resources like that and HFFM are NOT going to want us to copy their skin. Chris' new one is really lovely so I can't wait to see it!

Besides, you can see from the HFFM skin licence at the bottom that a user called iv. (https://www.habbo.com/profile/iv.) made it, who hasn't been on Habbo in months. If someone came to us and asked "Hey who made that gorgeous Dojo skin we're looking for a new skin and we'd love something that looks exactly like that" I'd laugh in their face!

[David]

If someone came to us and asked "Hey who made that gorgeous Dojo skin we're looking for a new skin and we'd love something that looks exactly like that" I'd laugh in their face!

smh

if anyone is wondering it was this guy https://www.habboxforum.com/member.php?u=45589

[lawrawrrr]

smh

if anyone is wondering it was this guy https://www.habboxforum.com/member.php?u=45589
if fansites shared everything there'd be no competition cos we'd all offer the same crap with the same skins???

[scottish]

He only does vb3 so :P

[Martin]

Just to keep you updated about this: I've now requested banners (for both a 'What's coming up at Habbox' preview style article which will keep the community updated with what departments are working on and what people can look forwards to, and also a 'This Month In Pictures' article which I want to basically sum up the month in a variety of pictures and captions as a new fun little feature), and have been brainstorming ideas for layouts for how the articles may look etc. I'll be speaking to general management and some managers and finding out what I can include and will aim to get one out hopefully by the start of next week so you can all see what we're working on behind the scenes and what the community has to look forwards to during the rest of October! From then on I'll aim to get them posted at the start of each month! Hope that's okay with everyone and if you have any suggestions then please do post! :D

[scottish]

Glad to see somethings being done

[Lucy]

Glad to see somethings being done

Things are occurring they just take time is all I would say, the recent Rep/Like system was implemented pretty quickly at least in my opinion. More will come.

[Empired]

http://uploads.tapatalk-cdn.com/20161007/023cd3749442a050603ea40373886f4d.jpg

Here's my to do list for the next monthish. I'm about to stick it above my bed cos if I put it in forum mgmt only thread I forget and never look at it again! :( soz if you can't read my handwriting but it was effort to type and I'm about to go out so I can clarify anything you can't read rly

[Chris]

I disagree with removing the vip forums just because Scott clicked his fingers. It doesn't even clutter the forum and only vips see it, so it's not exactly overwhelming to new members.

[scottish]

Things are occurring they just take time is all I would say, the recent Rep/Like system was implemented pretty quickly at least in my opinion. More will come.

I'm sure they are but unless we see something I can't really comment on it :P

I'm glad to see Martin is taking initiative in this and pushing to do it, rather than the normal sit back it's someone else's job kind of thing.

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I disagree with removing the vip forums just because Scott clicked his fingers. It doesn't even clutter the forum and only vips see it, so it's not exactly overwhelming to new members.

The purpose of the VIP section was subforums, those were deleted a long time ago leaving this unnecessary thread which would fit under feedback.

The only purpose it has is name changes and features request, which if these were created today would go under feedback.

It hugely clutters the site as it's an unnecessary category and forum and others agreed in my previous thread which someone decided to delete.

Obviously it's all opinions though.

also at no point did I click my fingers, i threw it in a suggestion thread I made asking other peoples opinion also regarding the points I put.

[Chris]

Your definition of clutter is very different to mine then. If you don't like it collapse it.

[scottish]

and that's why it was posted in feedback so others can chip in with their opinions too which seemed to be very similar to mine with people failing to see the point in having a whole category and forum for 2 threads that don't need to be there :P

[David]

it's not clutter it's just mostly pointless?
the last vip thread posted in was february this year (i dont think there was anything in the last 2 months? cant prove it anyway)
theres a subforum with 1 active thread in it? very pointless
the name change forum could be under support or even just a public thread.

[Chris]

It could be tidied up sure, but if it's removed and the threads tucked away elsewhere it becomes less accessible and obvious to new vip members (Granted we dont get many). This is just something else that feels like change for the sake of change.

[David]

new vip members (Granted we dont get many)
no new members cause theyre scared to give out some free vip


if it's removed and the threads tucked away elsewhere
it's already tucked away hidden at the bottom of the forum, 99% of the time its on activity stream/new posts is when a staff member wants a new usertitle


it becomes less accessible and obvious to new vip members
a public thread higher in the forum for requesting features is definitely more accessible and obvious to new members.

[Chris]

no new members cause theyre scared to give out some free vip


it's already tucked away hidden at the bottom of the forum, 99% of the time its on activity stream/new posts is when a staff member wants a new usertitle


a public thread higher in the forum for requesting features is definitely more accessible and obvious to new members.

Well not really, how is a forum called "Habbox Feedback" more obvious than "The VIP Lounge".

[Martin]

Just to continue to keep you guys in the loop: I'm expecting to hopefully get the first article published tomorrow night! I have a beautiful banner now, and have spoken to most managers (just waiting on a couple). It's actually pretty exciting looking at all things we have coming up and that are being worked on at the moment! Hopefully having it all in one place will be beneficial to the community and provide a bit of a buzz, as well as keeping everyone up to date with what's going on! I certainly feel more enlightened!

[Martin]

Firstly, I would like to apologise for this being a day late! I would come up with some amazing excuse but in reality I went out last night and was still waiting for a couple of replies! :P

You can check out the first article here:

https://habbox.com/all-articles/whats-happening-at-habbox (https://habbox.com/all-articles/whats-happening-at-habbox)


Is that the kind of thing you guys wanted? :)

[scottish]

yeah that's great :)

[Martin]

THANK YOU SCOTTISH MATE THAT MEANS A LOT

[Kyle]

If budget is an issue can I ask how much you would need and where the money would go @GoldenMerc (https://www.habboxforum.com/member.php?u=26925); ? If it's for SEO or re-engaging old users, that has been proven not to work. Do you need a budget to engage people within the hotel? You should have been working with department managers to get some campaigns on the table really. If you need money for furniture, I have an abundance of coins (around 1k gbs) on the hotel if it's required. Though I'm quite sure that laura and habbox in general isn't really struggling right now. What exactly would the budget go to?

@Expling (https://www.habboxforum.com/member.php?u=122515); How has your role been going? Have you considered reaching out on social media more? Is that even part of your role, IDK? Replying to people's tweets, holding FB competitions, etc. works REALLY well for the younger generation.

@Martin (https://www.habboxforum.com/member.php?u=55726); I'm so glad that you're back in a management position, though it does feel like you're taking on a bit of the burden that should be on those higher than you. Not that I'm complaining - you're passionate, you know what you're doing, and you get shit done.

[scottish]

If budget is an issue can I ask how much you would need and where the money would go @GoldenMerc (https://www.habboxforum.com/member.php?u=26925); ? If it's for SEO or re-engaging old users, that has been proven not to work. Do you need a budget to engage people within the hotel? You should have been working with department managers to get some campaigns on the table really. If you need money for furniture, I have an abundance of coins (around 1k gbs) on the hotel if it's required. Though I'm quite sure that laura and habbox in general isn't really struggling right now. What exactly would the budget go to?

@Expling (https://www.habboxforum.com/member.php?u=122515); How has your role been going? Have you considered reaching out on social media more? Is that even part of your role, IDK? Replying to people's tweets, holding FB competitions, etc. works REALLY well for the younger generation.

@Martin (https://www.habboxforum.com/member.php?u=55726); I'm so glad that you're back in a management position, though it does feel like you're taking on a bit of the burden that should be on those higher than you. Not that I'm complaining - you're passionate, you know what you're doing, and you get shit done.

give me 1k gbs and i'll become an EO

[Expling]

If budget is an issue can I ask how much you would need and where the money would go @GoldenMerc (https://www.habboxforum.com/member.php?u=26925); ? If it's for SEO or re-engaging old users, that has been proven not to work. Do you need a budget to engage people within the hotel? You should have been working with department managers to get some campaigns on the table really. If you need money for furniture, I have an abundance of coins (around 1k gbs) on the hotel if it's required. Though I'm quite sure that laura and habbox in general isn't really struggling right now. What exactly would the budget go to?

@Expling (https://www.habboxforum.com/member.php?u=122515); How has your role been going? Have you considered reaching out on social media more? Is that even part of your role, IDK? Replying to people's tweets, holding FB competitions, etc. works REALLY well for the younger generation.

@Martin (https://www.habboxforum.com/member.php?u=55726); I'm so glad that you're back in a management position, though it does feel like you're taking on a bit of the burden that should be on those higher than you. Not that I'm complaining - you're passionate, you know what you're doing, and you get shit done.

We don't actually use the FB page (it just posts our tweets I'm sure) so that isn't something that I've been doing but replying to people and hosting competitions is definitely something we've all worked harder on - it was a team effort (and probably always will be) and won't really be just one persons job, we've been encouraging managers to help with social media activity too!!

Personally I've just been working on new ideas on keeping and hiring staff, we've just released a staff challenges which is super exciting and some behind the scenes people are going to be working hard with me on some other mini ideas I have (you have probably seen the recruitment ambassadors).

RN though my aim is to set up a 'what we offer page' with Laura which will list all our rewards and hopefully persuade people to join as well as updating each individual department page on /jobs with information about that department, what they offer and a few quotes from staff within that dept currently. I'm also going to hopefully do some other cute little things like sending PMs to hardworking staff and offer them some extra VIP and a forum award or something (I've been trying to give some free VIP to new people that sign up and speak to me which has kept a few people around so that's good too).

I agree with Martin taking on the big task but I'm sure over time we can make it so it's evenly balanced (eventually it should really just be Martin compiling a bunch of paragraphs) and I think it may be a good idea to add a bit about what the GM team are doing too? If you do need any help with it though Martin; do let us know and I'm sure one of us can give you a hand :)

Likewise if any of you guys want me working on something specific then let me know and I'll have a think about it!

[David]

Spoke to a couple of your ambassadors and they (and i) think its a silly idea and the rewards they get should be, at the least, for all staff not just them

But that was a few weeks ago hopefully youve changed that

Sent from my LG-D855 using Tapatalk

[Expling]

Spoke to a couple of your ambassadors and they (and i) think its a silly idea and the rewards they get should be, at the least, for all staff not just them

But that was a few weeks ago hopefully youve changed that

Sent from my LG-D855 using Tapatalk

I'm not sure what you mean??

What I offered was some VIP for each person they get to sign up, as well as some VIP for the people who sign up and contact me - they were selected carefully and it was always going to be mainly them who are helping hire and whatnot, opening it up to all staff might be an idea yes but if someone did constantly refer people (on the fast apps) then we'd discuss giving them a prize too.

[Martin]

Is there a list somewhere with who these ambassadors are? I'm sure they used to be on the staff list but unless I'm blind I can't find them now, and idk if anything has been announced about them etc.

[Expling]

Is there a list somewhere with who these ambassadors are? I'm sure they used to be on the staff list but unless I'm blind I can't find them now, and idk if anything has been announced about them etc.

Nah, the idea of ambassadors was always to be unofficial but would be recognised if we were to do something recognisable (e.g. an event, I'd thank them individually) - there's currently 5: Cameron446:, Yuxin, Nuxty, Joe and despect. All were selected by me, Laura & Kelly for different reasons but for now it'll remain unofficial so no announcements unfortunately.

[Martin]

Nah, the idea of ambassadors was always to be unofficial but would be recognised if we were to do something recognisable (e.g. an event, I'd thank them individually) - there's currently 5: Cameron446:, Yuxin, Nuxty, Joe and despect. All were selected by me, Laura & Kelly for different reasons but for now it'll remain unofficial so no announcements unfortunately.

Is Charlie definitely continuing now that he's resigned from articles due to having no time for Habbox? :P

ALSO WHY WASN'T I SELECTED MY AGM APP WAS FAB, *feels left out* although to be fair in my opinion managers should automatically be doing everything they possibly can to recruit staff for all departments anyway haha!

Ah, right okay! :P

[Expling]

Is Charlie definitely continuing now that he's resigned from articles due to having no time for Habbox? :P

ALSO WHY WASN'T I SELECTED MY AGM APP WAS FAB, *feels left out* although to be fair in my opinion managers should automatically be doing everything they possibly can to recruit staff for all departments anyway haha!

Ah, right okay! :P

hehehhe I'm not sure actually, we haven't spoken much - I'll send him a message soon!

& I'm not sure tbh, we wanted a random group of people but if you're interested then send me a message and we'll happily consider you because we're in need of a few more :)

[Chris]

Vip doesn't really sound like much of an incentive. Is there any evidence they've actually had any success yet?

[Alkaz]

I have legit only just heard of Habbox ambassadors but what is the point of them, especially if no one knows who they are?

[Expling]

Vip doesn't really sound like much of an incentive. Is there any evidence they've actually had any success yet?

The whole idea for recruitment ambassadors was for them to help recruit so we didn't really even need to offer them VIP but we decided to do it as a nice little reward for their efforts - I didn't think anyone would have a problem/have some much to say about it :(. We're still in the very early stages, and a lot of them have extremely demanding IRL commitments (it is also an unofficial role) so we're not asking them to commit to doing loads and loads.

They've helped get a few staff members apply but I've not got any real examples off of the top of my head! They have been extremely helpful with their input on ideas and a few of them have suggested stuff which is in development now :)



I have legit only just heard of Habbox ambassadors but what is the point of them, especially if no one knows who they are?

They're unofficial and weren't ever going to be publicly announced, their job is in the title really. Recruitment Ambassador - it was an idea that was selected from the Staff AGM apps and the people in the role would just help recruit and gain new staff, as well as make suggestions on improving the things we offer and stuff.

People might argue that they should be made official with a usertitle etc but we really didn't want another department, it was always going to start off as something unofficial and have them just get recognition for their work when it's done. They're not hidden and secret, just not official!

[Alkaz]

It kind of does sound like they are secret and hidden though. Instead of having them going round to try and recruit new staff (I think if there is an issue getting new staff then this is something management need to look at, not get people to half heartedly try and get people to apply) they should have an active role and presence on the client and forum to get and retain new users, not just new staff.

When Catzsy was community manager she was popular on Habbo and at the time many people liked her on the forum. She welcomed almost every new person to the forum and was good at the community role. Im not saying that ambassadors need to be their own department but I think their role and the way they are being used is wrong or at least should be revised

[Expling]

It kind of does sound like they are secret and hidden though. Instead of having them going round to try and recruit new staff (I think if there is an issue getting new staff then this is something management need to look at, not get people to half heartedly try and get people to apply) they should have an active role and presence on the client and forum to get and retain new users, not just new staff.

When Catzsy was community manager she was popular on Habbo and at the time many people liked her on the forum. She welcomed almost every new person to the forum and was good at the community role. Im not saying that ambassadors need to be their own department but I think their role and the way they are being used is wrong or at least should be revised

The plan was for them to have an active presence on Habbo alongside myself and management but it hasn't been properly enforced yet - each department manager should be active and advertising though as well as seniors, it was never going to be just these ambassadors doing all the work.

Wasn't around when Catzsy was here but we do try to go on client as much as possible (we encourage staff, seniors & managers to try and go on at least once a day) as well as welcoming people to the forum by VMing them and offering VIP wherever possible. If you have any specific ideas then let us know and we'll happily try - the whole idea of events like the Fresher's fair and Habbox in the park was to up our profile and get new people!

Hopefully Habboxween helps advertise too.

[scottish]

Is this still going on martin?

[Martin]

Is this still going on martin?

Definitely! I'm going to do another one soon with the intention of finding out whats happening coming up to Christmas and during December etc to get people excited about our festive period. :)

Lots of management changes and various people being away has made it difficult as of late, but things are settling down again now :)