Can't buy credits.

[DuhonDoesCode]

I am new to Habbo and today on the shop page an offer showed up, but even before entering my credit card info it said I'm not eligible for that purchase. Extra info: I am from Brazil and have a Brazilian credit card, but I don't really want to play on Habbo Brazil so I came to the regular website, but this happened.

Thread moved by ,jamiexo (forum moderator): from Welcome to HabboxForum/Goodbye as I feel it is better suited here

[Jarkie]

Hello,

Firstly welcome to the forum and habbox!

Secondly - There are a few having issues with buying credits - it could mean a number of things. Unfortunately we are just a fansite and cannot help much with this. My suggestion is drop an email to Habbo and explain to them the problem using this link: https://help.habbo.com/hc/en-us

You simply log in and create a ticket :) You will normally get an auto reply asking you for some account details, once replied with the correct details - someone will reply to you when possible - this can take a few weeks.

Best of luck!

[DuhonDoesCode]

Hello,

Firstly welcome to the forum and habbox!

Secondly - There are a few having issues with buying credits - it could mean a number of things. Unfortunately we are just a fansite and cannot help much with this. My suggestion is drop an email to Habbo and explain to them the problem using this link: https://help.habbo.com/hc/en-us

You simply log in and create a ticket :) You will normally get an auto reply asking you for some account details, once replied with the correct details - someone will reply to you when possible - this can take a few weeks.

Best of luck!


Thanks!