Help Tool sent Wrong Pass?

[:Phunked-Up]

I was trying to access my old account but I forgot the password, so I fill in the help tool thing, get a reply a day later but it says the pass is wrong.

So, what should I do except do the form again?

[QuackMe]

Yes, resend another form, it happened to me you get a password thing back from Habbo gotel scambusters.