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hey im trying to reply to habbo support via email (since i have no idea how to do it through the help tool as none of my tickets will show up) but when i send it i get a reply back like five minutes last saying that it has not sent. I know i can use this method because the email says i can but idk whats wrong. Any help would be good!!
Did you check your spam for an email from Habbo asking you to confirm your help tool request? I had this when I wasn't properly logged in to the help tool but put my Habbo name in.
Yes i got this and i done that and the send me an email asking for more information but when i try to send i get this? does that mean i'm banned or something i done understand.Quote:
Originally Posted by Intricat
This is the mail system at host mail.habbogroup.com.
I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.
For further assistance, please send mail to <postmaster>
If you do so, please include this problem report. You can
delete your own text from the attached returned message.
The mail system
<[email protected]> (expanded from <[email protected]>): host
mailtx2.habbogroup.com[62.50.39.196] said: 550 5.7.1 cannot send to banlist
Final-Recipient: rfc822; [email protected]
Original-Recipient: rfc822;[email protected]
Action: failed
Status: 5.7.1
Remote-MTA: dns; mailtx2.habbogroup.com
Diagnostic-Code: smtp; 550 5.7.1 cannot send to banlist receivers
Not sure to be honest then. I've never tried replying by email. Always done it through the help tool.
id try that except i cant view my ticket :( i dunno how
Is it not under the current requests tab? Or closed requests link on the right hand side?Quote:
Originally Posted by hah
nope neither of those show anything despite me getting a ticket number :(
And you're sure you did it on the correct account?
You can no longer reply to their replies via email. They say you can, but you can't, it's the same for everyone. Only way is through help tool which you can't access as they ID ban. Poor.
ok ive gotit now i just created a new id
thanks +rep everyone