Originally Posted by
Kyle
zebbadi is a new manager and hasn't worked with you before. Trial is there for him to review the way you are acting and interacting within the helpdesk before you get your rights. Fairly common practice and whenever a management change has happened in the past it has almost always been the case that unknown users are put on trial for a short period.
Perhaps shortening the trial for returning staff would be a way to compromise? Honestly though, it shouldn't matter all that much, you're going to be staff for longer than 2 weeks?