Originally Posted by
Samanfa
I love it when the manager turns on their staff :).
The thing is though, I don't believe Rosy was trying to say that you aren't pushing them or whatever as obviously she can't see behind the scenes, but sure having advice from an ex Help Desk Manager, who was been in your shoes and know what it's like is a good thing? She probably replied because it is feedback, she is entitled to say what she wishes and if she did so because of Mike who cares? You're saying to him why hasn't he bothered offering to host for the past 8 weeks - you answered your own question, perhaps it's because 'they don't want to'. It's not a requirement for them to host the Saturday Night Quiz, nor should it be. May I ask is there any requirements for Senior+ hosting say 1 event/quiz once a month in the Help Desk? If not maybe it's something to consider as it could possibly help the department!
Also, it might be up to the AGMs to tweak it so it works, but there is nothing stopping you giving feedback as after all you should have a say in what they want to change, what they don't and whether you agree or disagree. However, I have a feeling you might have done so already as there's a management discussion thread according to form!