Yeah just ask them to add that IP to their firewalls allow list. If you are hosted on a reseller, then you will need to contact the actual server owner.
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Yeah just ask them to add that IP to their firewalls allow list. If you are hosted on a reseller, then you will need to contact the actual server owner.
I own the re-seller for the account which forum is on but where do i go to sort this
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you will have to go to the company you purchase your reseller off.. as for obvious reasons resellers don't get access to firewalls etc