They are very nice suggestions, it's nice to see some positive and constructive feedback :)
I am not sure about unbanning long term members, for different reasons.
For one I think as soon as we start unbanning anybody, it will set a bad precedent, as more people will ask to be unbanned, and it takes away the whole point of a permanent ban.
Also I have always believed strongly in treating everybody the same, wether they are new or long term members. I don't think it would be fair if we discriminate between different members.
I see your point about giving a second chance, but I do believe that most members with a permanent ban can create a new account, and get a second chance that way. This might sound weak, but I think this works well.
But most importantly I want to protect my management. The main reason we started banning people who are very negative towards forum management is because it is very annoying and depressing for them to be confronted with these complaints all the time. It is very easy to complain about something, but most people that do are not at all aware of the effect they have on people who spend hours of their free time trying to do the best possible job, without getting anything in return. See for example a post by nvrspk4
http://www.habboxforum.com/showthrea...30#post4920630 where he explaints how frustrating it can be.
I would find it extremely annoying if one day a manager decides to quit because of all the negative feedback and complaints. For me that is 100 times worse then an long term member being banned for causing this negativity in the first place. If people can not understand what effect their complaining has on staff, I don't see any other way to stop it then by banning them. Then at least they will get the point that their attitude is not appreciated, and maybe some others will finally get the point that they should restrain themself if they don't want to get banned as well. I don't like to threaten people with permanent bans, but I don't see any other way.
The second suggestion sounds very nice, we might not even have to start a new thread or forum for it. We could give an award every month for the best positive contribution or idea that is posted in this Feedback forum. Perhaps the first award can be for MissAlice for this wonderful idea ;)