Am I being stupid?

LOL why are you making a big deal about the warranty. If it was five hours before then that's fine, you are still in the warranty period.

Anyhow just reinstall Windows Home Premium.

Quote:

---

Originally Posted by Nick.

LOL why are you making a big deal about the warranty. If it was five hours before then that's fine, you are still in the warranty period.

Anyhow just reinstall Windows Home Premium.

---

Ehm, no that’s not true :)

Yes, he still have the warranty active, and has right to use it. But Warranty normally doesn’t cover software problems. And EVEN if it is covered by the warranty, he will have to turn the computer in within 5h. Since the only thing the company cares about is what time you handed the product in and requested it as reparation in the warranty - they don't care about when the problem started.

So even if the problem was developed during the warranty timeframe, he still would need to prove that by handing it in prior to the warranty “expiration” date.

But sure, you could always hope that the company is friendly and solves the problem…

Quote:

---

Originally Posted by SamP

Ehm, no that’s not true :)

Yes, he still have the warranty active, and has right to use it. But Warranty normally doesn’t cover software problems. And EVEN if it is covered by the warranty, he will have to turn the computer in within 5h. Since the only thing the company cares about is what time you handed the product in and requested it as reparation in the warranty - they don't care about when the problem started.

So even if the problem was developed during the warranty timeframe, he still would need to prove that by handing it in prior to the warranty “expiration” date.

But sure, you could always hope that the company is friendly and solves the problem…

---

Well he mentioned his laptop crashing and the fact the warranty ended 5 hours after, so it might not of been covered for software problems, but the way he said it, it was. Why mention warranty in his post if he wasn't covered lol. I'm going but what he's told us :)

Why are you making such a big and stupid deal out of this. Home Premium was already on it, just reinstall it. Jesus Christ!

Quote:

---

Originally Posted by *****

Why are you making such a big and stupid deal out of this. Home Premium was already on it, just reinstall it. Jesus Christ!

---

I agree with you for once :P

Quote:

---

Originally Posted by SamP

Ehm, no that’s not true :)

---

Ehm, no thats bull ship

it happened when you had warrenty and if its at a weekend or at night wth are you supposed to do? when the phone lines are closed.

If money isn't a problem then buy a Mac.

Go for premium just cause you can.

Quote:

---

Originally Posted by Boomitsliiam

Ehm, no thats bull ship

it happened when you had warrenty and if its at a weekend or at night wth are you supposed to do? when the phone lines are closed.

---

Actually it is true, if it happens on a weekend there should be 24hr lines for the problems. If they don't then you ring them as soon as they open, literally, and explain the problem. If they say no then just keep ringing and persisting (asking for managers ect.).

But most warranties don't even cover software anyway so he shouldn't of even mentioned it.