AOL Support = ??

Don't they have a web panel to request the MAC code? With Eclipse we can log in and request it to have it in under an hour.

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Originally Posted by *****

Don't they have a web panel to request the MAC code? With Eclipse we can log in and request it to have it in under an hour.

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LOL, if AOL made something that easy it would have to be at an extra cost lol

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Originally Posted by BeanEgg

I've had a lot of problems with them, I only solve my issues when I speak to an Irish person. But the Indians in Luxembourg never resolve issues.

(I'm not being rude)

But that's really strange. - Better of emailing.

The other day on a Sunday all servers were down for most of the day, and I get a response of: Our technical engineers are on-site and working through

Probably just one person :|

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My dad phones up and asks for somebody english, because we always get the same... "Restart your router... Check the phone line... type in these login details into your router"

The irish ones always manage to sort it first time after explaining the problem

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Originally Posted by .:.:jjm261:.:.

My dad phones up and asks for somebody english, because we always get the same... "Restart your router... Check the phone line... type in these login details into your router"

The irish ones always manage to sort it first time after explaining the problem

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With virgin, when ringing for support if we get the indians we get the same response... "There is a problem in your area and our technicians are currently trying to fix it"

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Originally Posted by NN-Dom

With virgin, when ringing for support if we get the indians we get the same response... "There is a problem in your area and our technicians are currently trying to fix it"

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Originally Posted by .:.:jjm261:.:.

My dad phones up and asks for somebody english, because we always get the same... "Restart your router... Check the phone line... type in these login details into your router"

The irish ones always manage to sort it first time after explaining the problem

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My problems exactly!

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Originally Posted by .:.:jjm261:.:.

My dad phones up and asks for somebody english, because we always get the same... "Restart your router... Check the phone line... type in these login details into your router"

The irish ones always manage to sort it first time after explaining the problem

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I think you'll find if they're not indian they are Scottish not Irish... "Just give your wee router a wee reboot now and with the new wee settings it'll be wee fine."

Have you guys not learnt?
DO NOT USE AOL!!

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Originally Posted by iUnknown

I think you'll find if they're not indian they are Scottish not Irish... "Just give your wee router a wee reboot now and with the new wee settings it'll be wee fine."

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Cause all Scottish people talk like that :rolleyes:

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Originally Posted by iUnknown

I think you'll find if they're not indian they are Scottish not Irish... "Just give your wee router a wee reboot now and with the new wee settings it'll be wee fine."

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Oh, we usually get an irish one. =]

Pretty easy to understand irish people, they just always sound happy