HxhD..

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Originally Posted by scottish

Theres about 16 staff so surely on a saturday atleast one can be in, especially at prime times in the UK, i mean theres staff here are 1am sometimes but can't make it at one of the busiest times when most people will be on habbo :S

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Yeah agreed

I have my tea at 5 :$

I am usually on there after.

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Originally Posted by Luccy.

mm well 5pm on saturday and no staff behind the bar and not that many people in the desk it's not going that well then

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Have you just noticed this today? or is it every Saturday?
Because even looking back at last Saturday there were no less than 3 staff members in the room between the hours of 1pm and 7pm. So maybe it was just a one off, so I don't see how you can say "it's not going that well then" from it happening on just one day.

its been dead past few days tbh :P

I personally think the less staff idea that was previously in place worked a lot better everytime I occasionally went onto Habbo the room was always active. When you have more Staff people stop turning up because they always assume 'oh we have plenty of staff someone else will be there'

As a previous manager and I'm sure others would agree is more staff just doesn't mean better help desk. What the thread starter is describing sounds like what used to happen every weekend before the staff cap went on.

I don't understand why when HxHD actually appeared to be working anyone would have decided to go back to what it was before... when it was failing

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Originally Posted by Xoim

I'm sure there is someone there, and if the helpdesk looks empty staff do tend to leave, and just because there is no-one behind the bar doesn't mean that a super staff isn't there, but i'm logging in now.

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What? So if there's no-one there then staff shouldn't come. Is that what trialists are being told these days...

If there's no-one there then it's down to the staff to get it popular. People wonder why Help Desks are dying down and that's probably one of the reasons. I agree with Lucy. Primetime. No staff... there should be at least 2 out of 16 there. That's not a lot to ask seeing as it's a very popular time.

Unfortunatley staff arent robots and cant be in the help desk 24/7. Saturday is a night where people go out and don't stay in on habbo and they have every right to not be on habbo saturday night if they wish

i think 5pm is past most staffs bed time anyways

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Originally Posted by Graham,

i think 5pm is past most staffs bed time anyways

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lol

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Originally Posted by dogboy123

Unfortunatley staff arent robots and cant be in the help desk 24/7. Saturday is a night where people go out and don't stay in on habbo and they have every right to not be on habbo saturday night if they wish

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then i suggest you hire staff who will be on at the busiest times in the UK instead of those who come on at 1am with 1-3 people in the room.

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Originally Posted by Luccy.

mm well 5pm on saturday and no staff behind the bar and not that many people in the desk it's not going that well then

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It's just one day, Lucy. If this was happening frequently I would agree with you, but it's not:P.