"Upgrade from 20Mb to 30Mb broadband for no extra monthly cost, just a one-off payment of £30."Quote:
Originally Posted by Stephen
And that's under the existing customers page, so what the hell are they playing at.
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"Upgrade from 20Mb to 30Mb broadband for no extra monthly cost, just a one-off payment of £30."Quote:
Originally Posted by Stephen
And that's under the existing customers page, so what the hell are they playing at.
Yeah. The woman on the phone told me the upgrade is classed as taking out a new service, therefore the loyalty discount is reset. Or something (She was Indian).Quote:
Originally Posted by xxMATTGxx
Either way I'm not too fussed. £3 extra isn't bad for a 50% speed increase.
Even so, unless it's in the very small print (I haven't read) they shouldn't really be charging you extra.Quote:
Originally Posted by Stephen
The guys on the VM forum are saying there is something about it in very, very small print on the back of the letters that they sent out (I didn't get one).
Won't be upgrading then. We've had NTL since the dial-up years. Not going to lose our loyalty discount for that.
Just phone up and see what you get. It varies for each person you talk to as they offer you different deals. If you don't like it then just call back a few hours or a day later.
I can't seem to find the bit of information about the monthly price going up because it states it wouldn't do in the main text, ASA anyone? LOL
Hmm, would this work for me? Currently on a 9 month student contract paying £20 per month for the 20Mbps (no phone line or any of that, just internet).
does it need to be that quick ;s mine is 15 and i don't have any problems with lag. :P
Im on the 20mb one so this is great news for me. I'll look into it. :D