My LCD Screen on my iPad broke - HELP!!

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Originally Posted by Judge Judy

Difference between your case and Pigperson's is yours is considered as accidental damage, and his is a mechanical fault (unless he of course ain't saying the full story and he dropped it haha).

I mean, it's a 1st gen so what, 2010? It's after a year however the Sales of Goods Act doesn't give a time limit as to when a warranty ends (well actually it's now six months with European regs).
However, iPads are expensive, perceived as 'high quality', and should last a couple of years without something breaking.

What I think you should do, like others have said, is go to your retailer (or Apple I guess) and ask for a repair. Oh and get reading this: http://whatconsumer.co.uk/what-are-my-statutory-rights/

Another thing is, I've noticed in the Westfield shopping centres here there are quite a few mobile phone/tablet repair businesses, so if you have a repair shop nearby you could try them :)

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That's really helpful. I don't think I did anything, I left it lying charging in my room and when I picked it up the vertical lines appeared. It had a case around it and I didn't do anything different so yeh.

I heard from a friend that phone repair stalls can sort it out so I might try that first then Apple. Can someone link me to how to contact apple support online because it's hard to navigate through it lol.

Will

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Originally Posted by Pigperson

That's really helpful. I don't think I did anything, I left it lying charging in my room and when I picked it up the vertical lines appeared. It had a case around it and I didn't do anything different so yeh.

I heard from a friend that phone repair stalls can sort it out so I might try that first then Apple. Can someone link me to how to contact apple support online because it's hard to navigate through it lol.

Will

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Apple will refuse to touch it if a phone repair place has tried to first.

Have you checked on Apples website to see if you have an approved repair store near you? When I was living in Oxford I used to take my Apple stuff to an approved repair site. They then shipped it off free of charge etc for you.

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Originally Posted by Intricat

Have you checked on Apples website to see if you have an approved repair store near you? When I was living in Oxford I used to take my Apple stuff to an approved repair site. They then shipped it off free of charge etc for you.

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I've navigated through the Apple Site many times but I find it really hard to find which support method to use. Can you help me find the page :P

Will

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Originally Posted by Pigperson

I've navigated through the Apple Site many times but I find it really hard to find which support method to use. Can you help me find the page :P

Will

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Really? Okay let me show you:

Show Hide

http://mattgarner.net/upload/images/...0/29/6pM3K.png
http://mattgarner.net/upload/images/...0/29/ghNcp.png
http://mattgarner.net/upload/images/...0/29/1XfD4.png
http://mattgarner.net/upload/images/...0/29/HxDpa.png

Another way:

Show Hide

https://locate.apple.com/uk/en/ then click "Service" and enter your postcode.

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Originally Posted by xxMATTGxx

Really? Okay let me show you:

Show Hide

http://mattgarner.net/upload/images/...0/29/6pM3K.png
http://mattgarner.net/upload/images/...0/29/ghNcp.png
http://mattgarner.net/upload/images/...0/29/1XfD4.png
http://mattgarner.net/upload/images/...0/29/HxDpa.png

Another way:

Show Hide

https://locate.apple.com/uk/en/ then click "Service" and enter your postcode.

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Thanks Matt, that really helped me out! :D +rep

Will