Right well all of my clones which I forgot the details for were not merged, so i dont know why or how yours could have been.
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If it didn't got mered the page would of came up like : http://www.habbo.com/bobiscool
What they asked me was weird questions when I had this problem... LiKe
What was the name of the pet:
what was the phone number you purchased credits with?
Its easily done dont worry... You might need your d.o.b idk :P they didn't ask me for it
They'll usually ask a series of questions, I've seen varying questions, but when I attempted to get an account back they asked things like:
- DOB
- When you registered
- Your ISP when you registered
- Have you ever bought credits? If so, using which method?
- Does the account have any credits on it?
Good luck.