Customer no-support :l

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Originally Posted by Kyle

If it's for an account that you have already appealed for and have had a response then they close it with no reply and assume you know what's what. They won't reply to responses and just re-close the ticket which is a little annoying too. I'm not sure if there are even any active support agents at the moment tbh... Anybody had a ticket genuinely resolved within the last month?

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I think a few have had a reply. I know a few people who got bans lifted recently.

They have better things to do with their time, to be quite honest.

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Originally Posted by adECW

They have better things to do with their time, to be quite honest.

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better than their job? lol

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Originally Posted by Kyle

better than their job? lol

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Yeah 'cos that's what I meant. Than dealing with whiny teenagers who cry because their account got banned for probably a reasonable reason.

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Originally Posted by adECW

Yeah 'cos that's what I meant. Than dealing with whiny teenagers who cry because their account got banned for probably a reasonable reason.

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What a stupid comment. That is their job to deal with the problems no matter what they are. Why even post a bunch of crap seriously?

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Originally Posted by Hidden

What a stupid comment. That is their job to deal with the problems no matter what they are. Why even post a bunch of crap seriously?

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It's their job to deal with LEGITIMATE support questions. Whining about being banned isn't a support question.

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Originally Posted by Scotland

https://help.habbo.com/requests

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Yeah I already tried that but it doesn't work for me :S.

---------- Post added 17-04-2013 at 08:06 PM ----------

Ooh just tried again and it worked.

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Originally Posted by adECW

It's their job to deal with LEGITIMATE support questions. Whining about being banned isn't a support question.

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They all are LEGIT. Just because it is an appeal doesn't make it FAKE.

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Originally Posted by Hidden

They all are LEGIT. Just because it is an appeal doesn't make it FAKE.

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To YOU it's probably LEGIT but that DOESN'T mean you're NOT whining ON about IT sending MULTIPLE e-mails and WASTING their time.

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Originally Posted by adECW

To YOU it's probably LEGIT but that DOESN'T mean you're NOT whining ON about IT sending MULTIPLE e-mails and WASTING their time.

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Clearly it's their JOB to reply to ME because I am seeking SUPPORT about my BAN.