Best Way To Contact Sulake?

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Originally Posted by Tokyo

They would only really reply if it had something to do with credits, and that would still take awhile.

But the customer support is awful really, so yeah, the only 2 active staff may be your only quick solution.

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Trying to send a message to WaltzMatilda now, Idk how to even message her with all the changes though.

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This is what I get when I click on the mail symbol with the green +

http://i.imgur.com/5RO3pDe.png

I really have no idea how to send mail now >_<

Quote:

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Originally Posted by Other

Trying to send a message to WaltzMatilda now, Idk how to even message her with all the changes though.

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This is what I get when I click on the mail symbol with the green +

http://i.imgur.com/5RO3pDe.png

I really have no idea how to send mail now >_<

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you need to scroll through your offline list and click the IM bubble and leave her an offline message - minimail doesn't even work


funny because i opened a request the other week and they responded quite quickly! make sure you always put it under something they would see as priority lol like problem with credit purchase

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Originally Posted by Bradley.

you need to scroll through your offline list and click the IM bubble and leave her an offline message - minimail doesn't even work


funny because i opened a request the other week and they responded quite quickly! make sure you always put it under something they would see as priority lol like problem with credit purchase

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I did this time, automated response though.

Thanks aswell.

Edit: Left a message for Waltz now, hopefully I can recover the safety. :] Unsure what I'd do with all the stuff since I'm not too active now. >_<

Managed to get in contact with WaltzMatilda & hopefully with her help I can get my account back in a few days :)