Unfair perm Ban Replys from Mailman@Sulake

i got 2 back from newise articals i tried to put in and an unfair 2 day ban

Yep, they've sent them all out, I got two, but why does it take this to get our automated replies. It's mad.

Quote:

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Originally Posted by SHlP

http://img257.imageshack.us/img257/5334/untitled6ap.jpg

They all Came at once, Even from months Ago when I Sent a complaint that I Cant even remember Writing O_o

Btw the Emails are not Helpful what so ever and Say This on every Single 1

Hi Habbo,

We're sorry about the delay getting back to you about your ban.

If you still feel that your ban was unfair, please respond to this email and we
will be happy to discuss it with you.

If we are already discussing your ban with you via email, please simply hit
reply and send us a blank email. This will let us know that we are already
dealing with your issue.

Please remember, if somebody else was using your Habbo account when the ban was
placed - it's still your responsibility.

To review the Habbo Way or Habbo terms and conditions, please visit -

http://www.habbohotel.co.uk/habbo/en...afety/habboway
http://www.habbohotel.co.uk/habbo/en/help/safety/terms/

Thanks,


--
ione
Player Support
Habbo Hotel UK


This is a Reply i got From complaining as a Parent

Dear Sir/Madam,

Deepest apologies for our delay in replying to your email. We have been
experiencing technical difficulties and are working hard to fix them.

**Please note - we will only respond to you if you are a parent. If you are a
Habbo, please return to the Habbo Help Tool and use the 'Habbo' route. You will
not be answered if you are NOT a parent. Even if you have forgotton your account
details, you can still send an issue through the Habbo route.**

If you have already received a response to your email or you are still awaiting
assistance, simply reply to this email with a blank message so that we can help
resolve your issue.

Thank you,


--
ione
Player Support
Habbo Hotel UK

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hmmmmmmmmm :$

I Sent 1 Today and got it Bak today so the E-mail problem is Sorted now. Thumbs up Sulake :)

Edit : Just got another 1 :l Didnt realise i was This inpatient

Well, congrats to habbo for actually sending an email for the first time in months. If this is a one off, then -Unrepeatable word-!!!. Btw karl, why was shippers permed?

Quote:

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Originally Posted by Zooooom

Hmmm, The ban Is seen as Both fair and Un-fair in my eyes. :$

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That email They sent Says nothing about my Ban :s Are you Blind? Its what You get as an Instant message After complaning About "Bans"

i got no emails :(

brb checking inbox :p
Im not special :o Damn sulake...

Quote:

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Originally Posted by juzi

i got no emails :(

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Dont worry ther Still sending :o I Had like 4 In that screenie now I Have 6 :)

I sent an article in ages ago too, but I didnt get my 'automated reply' lol. they should actually use their fingers to type a personal response...I suppose once you reply to an email from [email protected] they will reply with a personal email. Apart from that, i got the one about my unfair ban.