Moderation is a little "soppy"

Interesting thread, thanks for posting I personally have seen a good improve in team morale since brandon took over, we do have regular discussions in the mod forum and one thing I picked up on there was a thread in the mod forum regarding limited edition donator and it lasted far too long IMO before the donator was released, and there are still pending items that have been there for a while I think? Or are we update I don't know, but if running the forum is not a one man job please, hire yourself somebody to help @brandon;! :)

Completely agree with more moderators at the moment, but not too many like for example said above 20 moderators is far too many. I have a personal opinion that we normal mods should be able to see post reports, at the end of the day if we can moderate them forums we move on. Seriously I have never understood why it's been restricted to just smods!?

If you are against that then maybe a few more smods to take the load of martina and Jordan.

i just saw a thread in which a person pointed out that this should be posted in a different category. he has got a warning/whatever you guys call it here. so why is there a warning called 'leave the moderation to the moderators' ??? i dont get it, it is pointless and unnecessary. the job of moderators is to remove the inappropriate stuff and warning the offenders not to unnecessarily warn people who try to bring everything under control

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Originally Posted by karter

i just saw a thread in which a person pointed out that this should be posted in a different category. he has got a warning/whatever you guys call it here. so why is there a warning called 'leave the moderation to the moderators' ??? i dont get it, it is pointless and unnecessary. the job of moderators is to remove the inappropriate stuff and warning the offenders not to unnecessarily warn people who try to bring everything under control

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It's, for a good reason, stated in the rules that users may not try to "moderate" the forums themselves, and if they see rule breaking posts they are encouraged to report them using the icon. When users start taking things into their own hands it is probably going to start an argument between them and the OP so it's best left to us.

It's a real shame that the department has declined like this. Early 2011 it was completely different. We had 2 managers, 3 smods and around 6-8 normal moderators which worked perfectly fine, but it does seem that we are low in numbers nowadays. I haven't got a lot to add as it has already been said, but obviously the only solution is to get rid of lazy moderators and to bring in some new ones who are full of motivation and raring to go.

In regards to forum events and updates. It's not as though we don't discuss these things, it's just that they take so long to actually happen that we go round in circles and get no where. You wouldn't believe how long it took to get the ltd donator sorted. :P

As Mike said, there's plenty of us who can & will deal with things when moderators aren't around... for example, if I see a serious rule break or something 'dodgy' like a bot or a phisher then yeah of course I'll deal with it and if a moderator sees me online but sees something in another section - all it takes is a quick PM to me and I'll edit the post for them.

I think moral is low in the mod dept 'cos of all the stick they get for doing what they're supposed to do... Once Garner's back hopefully we'll be able to come up with some master amazing plan, taking into account pieces of what everybody has said. :)

I think the moderation department worked best with the 'global mod' system where every mod could deal with every section.

I've been away for the past week and a bit, but before I left quite often it was just me online throughout the day, and I can't deal with problems in other forums. I remember once there was a spam bot which was spamming in a forum that I don't moderate, and all I could do was post a report in the mod section and just wait. I could do nothing more and not only is that bad for the forum as a whole, its extremely annoying when you find a rule break and can do nothing more than leave it/report it for a super mod to deal with.

I think if global mods return, then the department wouldn't need to be increased in size and rule breaks would be dealt with much faster.

In every forum there should be one super forum moderator and 3 moderators,

Most of the moderators make 10-15 mins on the forum a day and sometimes don't even come on soo ??? Xo

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Originally Posted by Chris

It's a real shame that the department has declined like this. Early 2011 it was completely different. We had 2 managers, 3 smods and around 6-8 normal moderators which worked perfectly fine, but it does seem that we are low in numbers nowadays. I haven't got a lot to add as it has already been said, but obviously the only solution is to get rid of lazy moderators and to bring in some new ones who are full of motivation and raring to go.

In regards to forum events and updates. It's not as though we don't discuss these things, it's just that they take so long to actually happen that we go round in circles and get no where. You wouldn't believe how long it took to get the ltd donator sorted. :P

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how does it take a long time to think of a colour, run it through mattg and release it. Sure if the manager wants, make a poll to gauge views. Even that only take a few days surely :P.

Global mods should be back, why were they removed?

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Originally Posted by Darkred,

In every forum there should be one super forum moderator and 3 moderators,

Most of the moderators make 10-15 mins on the forum a day and sometimes don't even come on soo ??? Xo

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Where are you getting these false statistics?

Also super moderators moderate the WHOLE forum and therefore aren't assigned forums. Some forums do not need 3 moderators also.

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Originally Posted by Matts

Where are you getting these false statistics?

Also super moderators moderate the WHOLE forum and therefore aren't assigned forums. Some forums do not need 3 moderators also.

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Yes but they can like be in charge of the whole forum as well of being assigned to a sub-forums so if anything go wrong they get the blame like sub-managers

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Originally Posted by Darkred,

Yes but they can like be in charge of the whole forum as well of being assigned to a sub-forums so if anything go wrong they get the blame like sub-managers

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Departments aren't set up in a way that 'handing out the blame is easier than it otherwise would be' :P

Super mods moderate the whole forum, and offer advice and support to the moderators. SMODs are not there to be 'blamed for everything that goes wrong'.

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Originally Posted by Matts

I think the moderation department worked best with the 'global mod' system where every mod could deal with every section.

I've been away for the past week and a bit, but before I left quite often it was just me online throughout the day, and I can't deal with problems in other forums. I remember once there was a spam bot which was spamming in a forum that I don't moderate, and all I could do was post a report in the mod section and just wait. I could do nothing more and not only is that bad for the forum as a whole, its extremely annoying when you find a rule break and can do nothing more than leave it/report it for a super mod to deal with.

I think if global mods return, then the department wouldn't need to be increased in size and rule breaks would be dealt with much faster.

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Don't know where you got the idea that it was just you online in the day from Matt :P

Also if you issue infractions to spambots then you can temp ban them until someone is online to perm it.

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Originally Posted by Grig

how does it take a long time to think of a colour, run it through mattg and release it. Sure if the manager wants, make a poll to gauge views. Even that only take a few days surely :P.

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You'd be surprised. I suggested that we run a poll with a huge list of colours for everyone to pick as it gives members more involvement. Afaik Brandon did create the thread for it but must have changed his mind last minute. Ultimately there is only so much we can do to get new donators and other updates out there because obviously the final decision is with Brandon and sometimes it does take a while to get his views on things.

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Originally Posted by Chris

Don't know where you got the idea that it was just you online in the day from Matt :P

Also if you issue infractions to spambots then you can temp ban them until someone is online to perm it.



You'd be surprised. I suggested that we run a poll with a huge list of colours for everyone to pick as it gives members more involvement. Afaik Brandon did create the thread for it but must have changed his mind last minute. Ultimately there is only so much we can do to get new donators and other updates out there because obviously the final decision is with Brandon and sometimes it does take a while to get his views on things.

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Yeah I didn't mean like from morning to evening I meant at times it was just me online, and then when some mods did come on even they didn't moderate the correct forums to deal with the spambots posts!

And yeah I realise I can temp. ban the bot, however I can't deal with the posts.

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Originally Posted by Chris

It's a real shame that the department has declined like this. Early 2011 it was completely different. We had 2 managers, 3 smods and around 6-8 normal moderators which worked perfectly fine, but it does seem that we are low in numbers nowadays. I haven't got a lot to add as it has already been said, but obviously the only solution is to get rid of lazy moderators and to bring in some new ones who are full of motivation and raring to go.

In regards to forum events and updates. It's not as though we don't discuss these things, it's just that they take so long to actually happen that we go round in circles and get no where. You wouldn't believe how long it took to get the ltd donator sorted. :P

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same should be said for moderators who constantly leave and come back :rolleyes: if they leave more than twice dont let them back at all. they obviously dont care about the department enough and are probably just lazy and dont want to do the work

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Originally Posted by hah

same should be said for moderators who constantly leave and come back :rolleyes: if they leave more than twice dont let them back at all. they obviously dont care about the department enough and are probably just lazy and dont want to do the work

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This point always arises and in a way I agree, however often its a case of 'best man for the job' and sometimes people can't avoid leaving the dept, i.e I've left a few times due to a lack of time and then returned when I do have time. It was better for me to resign rather than doing a half-arsed job!

Often it is annoying when people resign and come back a lot though. It does show a lack of motivation imo.

Why do you even care? You must be such a cigarette if you actually take the time to review the moderation on a forum that has little problems with anything

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Originally Posted by hah

same should be said for moderators who constantly leave and come back :rolleyes: if they leave more than twice dont let them back at all. they obviously dont care about the department enough and are probably just lazy and dont want to do the work

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I'm assuming thats aimed at me? Nonetheless thats not true. Everyone has their reasons for leaving and then coming back later and I think you'll find that it happens in every department. Just look at some of the managers here. Grig for example has left habboxlive in the past, but does that mean he doesn't care about the department and doesn't want to work?

no but it shows a lack of motivation and no it wasnt aimed at you i dont even know who you are?

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Originally Posted by hah

no but it shows a lack of motivation and no it wasnt aimed at you i dont even know who you are?

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He happens to be one of the most hardworking, active and dedicated moderators on this forum who actually cares about doing things for the benefit of the forum. Which also kind of breaks your theory, because I believe people leaving can be for completely different reasons, and doesnt always mean its because they dont care about a department or aren't prepared to put the hard work into doing it. People come and go, that's life- it does not mean they are any less capable of doing the job to a high standard. Motivation can be low sometimes, but it becomes even harder when you get people constantly moaning about imperfections and silly trivial things when we are here because we enjoy the job and care about the forum. We would not be doing it otherwise.

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Originally Posted by Bolt660

He happens to be one of the most hardworking, active and dedicated moderators on this forum who actually cares about doing things for the benefit of the forum. Which also kind of breaks your theory, because I believe people leaving can be for completely different reasons, and doesnt always mean its because they dont care about a department or aren't prepared to put the hard work into doing it. People come and go, that's life- it does not mean they are any less capable of doing the job to a high standard. Motivation can be low sometimes, but it becomes even harder when you get people constantly moaning about imperfections and silly trivial things when we are here because we enjoy the job and care about the forum. We would not be doing it otherwise.

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Jeez calm down, i never said a bad word about you boyfriend all i said was i didn't know who he was. No need to get so worked up.

My post wasn't even aimed at him so there was no need for you to attack me just because you have a some e-crush on him or whatever it is. It;s not "my theroy" either, another moderator and several other people posted the exact same thing about leaving being down to motivation.

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Originally Posted by hah

Jeez calm down, i never said a bad word about you boyfriend all i said was i didn't know who he was. No need to get so worked up.

My post wasn't even aimed at him so there was no need for you to attack me just because you have a some e-crush on him or whatever it is. It;s not "my theroy" either, another moderator and several other people posted the exact same thing about leaving being down to motivation.

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I agree that leaving can be due to lack of motivation, but this is rarely the case.

As for your comment, there really isn't a need to aim comments at people. You have your own opinion but it isn't always right to share it.

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Originally Posted by hah

Jeez calm down, i never said a bad word about you boyfriend all i said was i didn't know who he was. No need to get so worked up.

My post wasn't even aimed at him so there was no need for you to attack me just because you have a some e-crush on him or whatever it is. It;s not "my theroy" either, another moderator and several other people posted the exact same thing about leaving being down to motivation.

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I am not attacking you, or getting worked up and now you are just using something silly like that as a way to impress people, as well as judging me and making false assumptions about my friendship. I am making a point that people leave for different reasons and so it is unfair to blame lack of motivation on this for all cases. Some people in the department work so bloody hard, spend so much time doing the job and really care about making the department a success as it should be, and it gets very frustrating when other people drag it down, or when people don't recognise this and it can get quite negative when people are constantly slating the department.

You said

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they obviously dont care about the department enough and are probably just lazy and dont want to do the work

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There are a lot more reasons for people leaving than that. I don't think it matters whether someone has resigned and returned so long as they meet the requirements of them whilst in the department. That is where a warning system should come into place if people are constantly not pulling their weight. People should not be in a department if they don't care about it, or don't want to do the work. It should not be seen as a chore, it should be something that the individual enjoys doing, or there is no point. It is unfair of you to generalise like that, when there could be perfectly valid reasons for people leaving at the time. This does not mean that they will not put in as much effort as others if they were to return! If anything the experience they gained proves invaluable and sometimes people just go through bad times.

lol whatever it wasnt even aimed at chris so i dont see why bolt had to sing his praises

I don't regard Chris or Matt or you for that matter Martin as those who resign time and time again and just leave about a month later. I have two people in my mind for that and they resigned a while back. I think, really you should have a time period on when you can resign then come back if it's anything about 3 months or something make them trial again or at least if they were a SMOD get them to be a normal moderator unlike some who can easily return as a SMOD as and when they wanted going back a while.

Martin I think you need to take on feedback, negative or not - he wasn't going on about Chris, he mentioned no names and it was Chris himself who assumed Graham didn't do anything really but really that's not what the feedback thread is for. I know Chris is a great moderator but this is about the department in general. I could say that about most/all of the moderators really.

I really do think applications need to be open though, you have 2 moderators in Habbo and like I said earlier that's more active than some of the others that have two as well. The only one I think could probably survive on one is the graphics section and really @Sky; is doing a great job in keeping that running.

If @brandon; doesn't want an assistant don't make him, but maybe a SMOD to help a bit maybe?

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Originally Posted by Samanfa

If @brandon; doesn't want an assistant don't make him, but maybe a SMOD to help a bit maybe?

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fair do's on him taking the full pressure but i dont think it should be if he wants one, it should be if he needs one and feedback in this thread suggests he might do

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Originally Posted by Dave.

fair do's on him taking the full pressure but i dont think it should be if he wants one, it should be if he needs one and feedback in this thread suggests he might do

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Yeh, but he could easily weigh up his options and get a 3rd smod instead of an assistant :P. But the forum department is hard to run, like radio, an assistant does often help!

The moderation is a joke. What I have just logged into is the worst thing I have ever seen on here in the years I have been coming on.

@hah;, Apologies, I wasn't sure because you used the rolleyes emote. :P

Anyway lets not make this personal to one moderator, it is about the entire department. @Samanfa;, I don't think it is necessary to put a limit on when someone can return to the department and I don't see the point in putting them on trial again if the manager is aware of their previous experience and capabilities in the department.

In terms of another smod/assistant, I think Brandon should be able to judge that for himself but if the pressure of keeping up with the work load becomes obvious then I don't think there would be any other option.

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Originally Posted by edible

The moderation is a joke. What I have just logged into is the worst thing I have ever seen on here in the years I have been coming on.

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Elaborate?

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Originally Posted by Chris

Elaborate?

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Seeing as you asked. A joke PM from you when I provided proof that the guy was trolling in numerous post reports. I then asked for an apology from him which he gave, if he knew he was in the wrong, how the hell did a moderator not see. Then to finish off your poor moderation you decide to move my thread which I made to raise awareness into some back-water forum. Terrible.

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Originally Posted by edible

Seeing as you asked. A joke PM from you when I provided proof that the guy was trolling in numerous post reports. I then asked for an apology from him which he gave, if he knew he was in the wrong, how the hell did a moderator not see. Then to finish off your poor moderation you decide to move my thread which I made to raise awareness into some back-water forum. Terrible.

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Well I'm sorry you feel that way but you're always free to contact a super moderator or Brandon if you want.

Quick and easy solution

1) Open applications, hire 3 more moderators
2) Promote the most hard working moderator to Super Moderator level but ensure that they can handle the new responsibilities they may face
3) (As I don't know what the department is like anymore) maybe improve communication through out and bring back global mod

I would also love to point out that this beauty of a thread has been lurking for over 10 minutes

http://www.habboxforum.com/showthrea...10#post7628010

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Originally Posted by Dean

Quick and easy solution

1) Open applications, hire 3 more moderators
2) Promote the most hard working moderator to Super Moderator level but ensure that they can handle the new responsibilities they may face
3) (As I don't know what the department is like anymore) maybe improve communication through out and bring back global mod

I would also love to point out that this beauty of a thread has been lurking for over 10 minutes

http://www.habboxforum.com/showthrea...10#post7628010

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1) Agree
2) Mmm sorta agree
3) Definitely needs to be improved.

And 10 minutes is nothing. You're forgetting that browsing the forum isn't the only part of a moderators job. Sorted nonetheless.

Disgusted by Chris' attitude throughout all of this. There are clearly issues and he is acting as if word is the final say. I asked some older members who he even is and they said he comes and goes every month anyway so I'm not sure why he's acting as if his word is significant.

Not being rude but when did the last moderator application last open ????

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Originally Posted by Darkred,

Not being rude but when did the last moderator application last open ????

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18th Feb

http://www.habboxforum.com/showthread.php?t=737446

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Originally Posted by Chris

18th Feb

http://www.habboxforum.com/showthread.php?t=737446

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Well that proves my point 2-4 months sorry don't have time to do Maths :P

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Originally Posted by Chris

1) Agree
2) Mmm sorta agree
3) Definitely needs to be improved.

And 10 minutes is nothing. You're forgetting that browsing the forum isn't the only part of a moderators job. Sorted nonetheless.

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I agree but when will 10 minutes turn into 20 minutes and so on?

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Originally Posted by Chris

18th Feb

http://www.habboxforum.com/showthread.php?t=737446

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Originally Posted by Darkred,

Well that proves my point 2-4 months sorry don't have time to do Maths :P

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5 months :P

Well 5 months is a long time and I do think they should start opening the apps again, they have had a new forum manager by this time ?!?!?!

I think it certainly is time to get some new moderators on board, and I'm sure brandon will look into this when he is on.

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Originally Posted by Darkred,

Well that proves my point 2-4 months sorry don't have time to do Maths :P

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Doesn't prove anything :P There was no need to open them during that time as obviously it wouldn't be worth opening them for 1 moderator to come in. Now would be a good time to open them though perhaps.

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Originally Posted by Dean

I agree but when will 10 minutes turn into 20 minutes and so on?

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Just depends whos on at the time I suppose and what they're doing. Even then 20 minutes isn't an issue. When it becomes hours then there is maybe something wrong. :P