Grats HxHD

I don't really see a need for a helpdesk anymore, sure when a few (very few) people ask for helps its given, buts its really just a Hangout

Mwah, there were loads of those threads a while back

basically HxHD is more of a chillout area, but we also offer help hence a smaller desk.

But you should just get rid of the desk, make it into a Room where there is no staff area and then still offer help.. its not like you's sit behind the bars anyways :P

I try to sit behind there when i can

And people arent going to come asking for help in a lounge. HxHD is one of the only decent help desks standing tbh

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Originally Posted by dogboy123

Today I realised how fair and great HxHD compared to other fansites.

The team is willing to help, stick by ONE set of rules and accept anybody to come in. Unlike some other desks.

I'm sure you'll agree that HxHD really has been at a high these couple of weeks with problems being dealt with so quickly and so preffesionaly and everything running smoothly.

May seem like a bit of a biased post

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obv. bias? what is that. HxHD knows no bias, it has the best staff?

Not to rain on your parade though Ben, preffesionaly? profesionally?;)

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Originally Posted by mwah

But you should just get rid of the desk, make it into a Room where there is no staff area and then still offer help.. its not like you's sit behind the bars anyways :P

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But you can't say that, because I never see you in HxHD.

On the contrary to what you said, there have actually been quite a lot of users asking for help since Guides and Habbo X's have stopped.

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Originally Posted by dogboy123

I dont see how you can say that.

Help is always dealt with, if some of us arent its because another staff is and 3 people answering questions can be very confusing.

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I agree it has been improved more than it had been but I still think it has gone down considering saying November or such. There Help seemed to be a huge issue, infact I believe Hayley saying something like 85% of your reports go about how much you listen to the questioners (which obviously makes activity important too). Some staff, like you, I think do it pretty well as well a few Normal Staff and of course a lot of the Super Staff. It still has room for improvement though. :)

Yeah, I also say that it should be only one person answering questions at a time. But what happens if theres 2 people needing help? That happens pretty often but it seems to be the same person who is actually helping both the people, my special praise there is to Amber. Again, there's a lot of room for improvement, not a criticism, just what I've seen over HxSS.

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Originally Posted by Alex3213

I agree it has been improved more than it had been but I still think it has gone down considering saying November or such. There Help seemed to be a huge issue, infact I believe Hayley saying something like 85% of your reports go about how much you listen to the questioners (which obviously makes activity important too). Some staff, like you, I think do it pretty well as well a few Normal Staff and of course a lot of the Super Staff. It still has room for improvement though. :)

Yeah, I also say that it should be only one person answering questions at a time. But what happens if theres 2 people needing help? That happens pretty often but it seems to be the same person who is actually helping both the people, my special praise there is to Amber. Again, there's a lot of room for improvement, not a criticism, just what I've seen over HxSS.

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Yeah I agree that HxHD needs to be improved. I was just saying that some people never realise the difference between HxHD and the staff to other lounges. And how some people complain how the staff are harsh etc. when if rules were'nt enforced it'd be like this other loungs.
Thats all this thread was about

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Originally Posted by dogboy123

Yeah I agree that HxHD needs to be improved. I was just saying that some people never realise the difference between HxHD and the staff to other lounges. And how some people complain how the staff are harsh etc. when if rules were'nt enforced it'd be like this other loungs.
Thats all this thread was about

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Yeah I dunno how we drifted this topic :P

I know that a lot of lounges don't have the high levels of HxHD and it should be praised as overall, through all the lounges I've seen, HxHD is the best one, hence why I always go in it

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Originally Posted by HotelUser

But you can't say that, because I never see you in HxHD.

On the contrary to what you said, there have actually been quite a lot of users asking for help since Guides and Habbo X's have stopped.

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I have been there about 4 days this week, once i came in and you were afk and Immenseman was there on another account talking to people.. so i think i can say that