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Blend the two together as I said before, you don't have to solely use one or the other method. Also there are never staff in the desk 24/7 so obviously things will be missed. I will agree, staff activity within the desk is good with not a lot of doubt, but the fact is that potential candidates may not necessarily be noticed and this also slightly swirves around the 'bias' argument.Quote:
Originally Posted by JamesOYES
Hmm i suppose, but if they are recommended there is a waiting list, of people who have been recommended 2 times in one month, so if they are next on the list, then they'd go for a interview with Ben or David im not sure how its working either one of them and they will be tested on what they should know to be staff in the help desk thats how they'd be "Noticed" i dont think it would be bias if 2 different staff recd them in one month..Quote:
Originally Posted by Grig
why is there a TRIAL i wonder.Quote:
Originally Posted by JamesOYES
kudos to your maths teacher, he knows his stuff..Quote:
Originally Posted by HotelUser
Also dogboy, can you interview all your current staff and fire the majority of them who answer incorrectly
Fair enough then :D, it was just my opinion blending the two as I do think it could potentially work. But hopefully the system Ben has in mind now will also be a good one ;).Quote:
Originally Posted by JamesOYES
so basically ur saying Ben should have to interview all his staff, if they answer one question incorrectly they should be fired, because if thats what u are saying i have to disagree because most of our staff know what they are going on about and they we also have good staff.. people sometimes i expect us to know everything which i must admit is impossible so i dont agree with interviewing each staff member and firing the ones who may answer a question wrong..Quote:
Originally Posted by scottish
Before when there were interview is someone asked you what a keyloger is and you got it wrong, you have no chance of being hired, now 90% of the staff don't have a clue what a keylogger is, even though theres a thread in staff as far as im aware and in the hxhd section..
theres no point having staff who don't have a clue about half the stuff
once you learn english rephrase your reply :S
people expect you to know stuff because you are a staff member for a help desk, if you don't know most stuff that people ask you're completely useless and shouldn't be in the job in the first place...
i disagree, but thats Your opinion...Quote:
Originally Posted by scottish
which part.............................................. ...............
that staff should be knowledgeable about habbo?
that you don't know english and can't properly construct a sentence?
or that people expect staff to know something.
Quote:
Originally Posted by scottish
i disagree with what everything you said and this isnt a english lesson i dont need you to tell me how to write.. i'm not actually the correct person to talk to anyway talk to Ben if you have a problem with how habbox help desk is run..
when replying to a thread which is a complaint to an extent i would suggest staff reply with some sense of professionalism. when you reply with stuff that doesn't even make sense not only does it make you look ******* it also makes me wonder about the rest of said department.
Quote:
and they we also have good staff..
....Quote:
people sometimes i expect us to know
and this is a complaint thread again to an extent this thread didn't say JamesOYES reply to this thread, did it? no it said HxHD so don't reply then expect people not to reply to you because your not manager :S in future if you don't want people replying to you don't reply to them and just don't post in the thread, simples.