HabboxLive Feedback

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Originally Posted by Yuxin

I was making Team Delta with my senior Woody, we said for them to all do shipwrecked and we'd do a lil comp for credits within Delta because it encourages the use of the forum regularly, gets them speaking n whatever and gets them used to the forum :P
I think/hope woodys going to continue with it @WoodyLFC.2k7;

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Well maybe management could do a wider hxl comp, get them all signed up lol. It's a good idea to use other events though to bond. It's more natural than forcing it. HxSS is usually good for that too when it's not causing arguments lmao. Are you resigning because of this? That'd be a shame. So unfortunate when people keep their opinions to themselves, perhaps if the DJs were also more constructive and said what they thought rather than being all :D :D :D everything is awesomeeee and saying the nasty stuff behind each other's backs instead. Occupational hazard in that department lmao but y'know that's just one of the downsides of having a department of 40+ people in it.

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Originally Posted by Inseriousity.

Well maybe management could do a wider hxl comp, get them all signed up lol. It's a good idea to use other events though to bond. It's more natural than forcing it. HxSS is usually good for that too when it's not causing arguments lmao. Are you resigning because of this? That'd be a shame. So unfortunate when people keep their opinions to themselves, perhaps if the DJs were also more constructive and said what they thought rather than being all :D :D :D everything is awesomeeee and saying the nasty stuff behind each other's backs instead. Occupational hazard in that department lmao but y'know that's just one of the downsides of having a department of 40+ people in it.

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yeh would be fab for them to do itand get some teams sorted but not too long left to do ittt

I agree that I haven't been on habbo very recently and it's mainly because I've been so busy with everything and I'm trying to go on it a bit more actually and like getting more involved as I have felt very distant in recent weeks and I'm TRYING TO GET BACK UP OKAY.

As assistant, I'm like working with both sides, but obviously will have to work a little bit more with the EU as I'm part of the EU :p It's such a busy department but it's great to be in and all of the points you've addressed are relatively true. I'm not trying to stick up for myself but I'm still kinda settling into the role if that makes sense haha. I really do wanna get involved and like I've tried to maybe plan a couple of things in my head if that makes sense ahah THANKYOU Gina though for the feedback it will actually really help and I'll keep it like saved yay :)

I'll do my best to reply at like 11pm haha but I think it deserves a reply before I go to sleep!

Staff
Staff numbers are good but sometimes difficult to manager. With 60 people or so (give or take) in the department it can be a complete nightmare to keep track of everyone. Little things like people being away suddenly becomes an administration nightmare to keep on top of. Generally, however, we have enough staff to keep the radio online throughout the day (actually we had 100% uptime last week) but that, for me, isn't good enough.

Quality. It's a HUGE factor in keeping people tuned in and coming back but everyone has to start somewhere. When we read through applications, we take the majority of people on because I genuinely believe if you WANT to learn, you'll find a way. Finding your way might be the wrong term because the amount of guidance that HabboxLive attempts to provide is sometimes unachievable by even our Head+ team. Due to the number of management changes, senior+ changes and even staff changes, I think we have all found it difficult to settle into our new role when no one seemed to have a clue what to do for a while. Seniors looked to Heads who had just been promoted who looked to managers who were finding their feet in a bottomless pit who looked to a GM team who provided us with unparreled help but none of them have been in HxL management (to my best knowledge) so I think at times they may have found difficulty with helping us too. Having said that, I am forever grateful for Chris and Sam who have helped us along the way with Laura and Matt helping where they can.

To put it simply, it's primarily a Head DJs job to keep track of DJs quality and provide them with regular feedback on how they're doing. However, due to some resignations and us as management opening applications internally to get a ball pit of candidates to choose from, there was some delays with selection. Hence, management were taking on the role of manager and Head DJ - these roles are split for a reason as I've found out...

The timetable isn't looking as packed anymore but we have quite a few staff away and have lost a bunch of DJs recently so I think things will pick back up soon.

Having split management is great, in theory it means I don't have to stay up till stupid o'clock to manage internationals and Sarah doesn't have to do the same for EU. However, there has been a transition period for Sarah into the role as it'd be unfair for me to be like OKAY BYE. There is still a lot of communication between us and our aim is to split the management, not the department.

Listeners love events, we know that. I know some people were surprised at our thread that said we cannot provide funds and the reason for that is with DJ points going out, restocking of the giveaway account and various competitions being held, our funds were depleting rapidly. We have HabboxStarz soon and I really want that to be big! Not just that but internally we want to run a Team Wars event which again, I'm hoping will be big! We got to the stage where we were being asked to fund competitions multiple times a day for 20 listeners comps. 10c here, 20c there soon builds up. We would rather save small comps like this (that I'm led to believe people aren't a huge fan of) for big competitions and giveaways that can draw loads of listeners. Sometimes we had DJs running competitions and then asking us for credits which left us with no option to put our hand in our pocket for whatever amount they'd said - not greatly fair! there is a giveaway account, and it will be stocked up regularly with good furni, the boost you achieved in listeners, Gina, is not just down to a giveaway but also your talent as a DJ.

Events for HxL have been scares, I know that and I'm going to pull the changes excuse card again here. I've just finished school so I'm looking forward to what the summer has to bring now I have more time on my hands and I'm actually settled into the role with two fantastic people!

Head minimums is 2 events per month. Increasing it isn't a bad idea but I'm concerned that if we force people to do events, are the quality of said events going to decrease? In regards to our activity as manager. I want to do slots, I signed up because I love to DJ but I tell you what with the amount of work that I've tried to put in on a daily basis to keep things following, I haven't found a one hour period where I can sit down and DJ. We should be leading by example, we ask two hours of each DJs time per week to dedicate to us. Many DJs exceed this, management exceed this two hour requirement, it's just not on air which is a shame.

The idea that there are three of us is slightly unfair. In EU times, it's izzy and I so that's two. Izzy is in training and I had school. I spent a fair bit of time bringing Izzy up to speed with everything once she got the role - it was me who asked for an assistant in the first palace because of the workload.

Habbo box activity has to improve, from both the DJs and managers, I agree. I think I am going to try and plan time where I set it in stone and no matter what else, I'll go down to the HelpDesk and chat, go to an event DJ, etc. Make time for these things and PLAN PLAN PLAN. Maybe we could chat with the help desk staff and discuss the idea of a DJs area? I'm not sure!

Someone resigned and made comment that we as management don't make enough time for people. You're right, I spend more time looking at your name on the staff list than I do speaking to you. However, with a department of six people, you can spend time easily, a department of sixty is much more difficult. I'm not saying it's impossible, it's just difficult. The Head DJs should aim to keep their small ish teams of people as a unit and a close knit group. They're the ones who should be making time to get to know the DJs personally and create that sense of a team within the department. Yes. As managers, we should be too but even speaking in staff chat sometimes I can barely keep up with the ten different conversations in there. Now we all are settling into the role, I will be setting time aside to actually chat to people!

Some DJs have brought forward some really good ideas for weekly shows and I'm looking forward to seeing them go through the pipeline and develop. Perhaps we could see that some people come as 'Guest DJs' but for weekly shows. Like guest writers, guest eos, guest DJs who do weekly shows. Thinking....

Forum Department has a get to know eachother styled thread. Perhaps in the HxL staff only, we should post answers to questions that could be added to the application like favourite style of music, football teams and stuff like that. I like the idea of a profile thing for everyone to get to know everyone.

In regards to speaking to events, Tom has just returned from his time away so I'm looking forward to speaking to him a little more than I already have done.

Just some things from posts:

Swearing in songs. I'd consider lifting the filter if it's not a higher up issue (like Habbo themselves) because most chat music contains a lot of words that aren't the best in the world but aren't said, for the most part, to cause offence.

Some me people talk about manager inactivity. We're not inactive. We are working away, a lot. When I wasn't a manager I laughed at the people who used this excuse of being a manager as a get out clause for everything but honestly? It's a **** tonne of work. As I'm finding my way to manage the manager job things, I'm finding more time to do things like chat to staff and stuff like that.

Hi. I'm Calum! I'm confused if people don't know who I am because the people who reply to my moderation PMs seem to know who I am... No but seriously, if people don't know who I am at all, then that's raising some alarm bells of the community interaction I have. I've admitted that I'm not the best at the community side of things and I'm hoping Izzy can help me a little more with that.

We are working to split the jobs between managers VERY clearly, to the point where we all know exactly what we're all doing and what everyone is expecting of us as individuals. That way, we will find more time to do things like DJ and such. Well, more speaking for myself there...

We won't be forcing people to record themselves but it's something I've never thought of. It's an offer I don't mind putting out to DJs, send us a recording and we'll listen to it! However, feedback is a Head DJs job primarily so in providing feedback from management, we'd be treading on their toes a little.

I'm not a huge Habbo person but I am when I need to be. Ill only go on Habbo for events and to speak to people in the HxHD and events. All of which I need to do more, yes.

The reason we give the job of feedbacks to ahead DJs is because you're correct, we don't have 20 hours per week to give up to listen to DJs so we rely on feedbacks, snippets of shows and the Head DJs opinions. Splitting this listening time between three managers should make it easier though.

Communication, at times, between the three managers can be difficult but when one of us is training for a job, one has school and one lives on the other side of the world to the other two, what can we do? We do our best to stay in touch and I always enjoy waking up to try and read Sarah's wall of text as a report of the nights events with squinted eyes at 7am haha

Sho did suggest the idea of me trying to organise the entire department to do Shipwrecked but we can barely get one team sorted to do it because of people coming and going. I don't see this as an issue so to speak because in a big department, we are bound to have people going in and out all the time and I do believe there is a relatively stead flow of people.

I hope the hour I spent writing this isn't completely a waste of time in the sense that someone will have read to this point. Thank you Gina, and everyone, for your feedback and we will take it on board. A lot of the issues we know about which I hope you all see as a good thing and we are focusing our efforts to try and improve things.

I look forward to you all giving us the opportunity to change some of these things around (let's give it a few weeks?) because I think with this rocket up our ass and the drive of summer kicking in, we can certainly improve this for both the department and the listeners.

www.HabboxLive.com - Tune in? ;)

im surprised i read that
and am not gna like reply to all of it but fab reply and am glad to see youre takingi t on bnard

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Originally Posted by Yuxin

Bit odd how the timetable isn't looking so packed anymore though. I used to ALWAYS struggle to get slots on air and despite the amount of staff numbers going up, the booked slots are going down? Saying that though, I don't see many messages telling me to 'book up' :P.

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Did notice recently when looking at the timetable that it isn't as full as I thought it would be (in GMT hours even) but wasn't sure if that was a new thing or had always been the case since I never used to look. Very strange that there are more slots open now with more staff though

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Originally Posted by Yuxin

I did a giveaway from 2-5am and maintained 40 listeners throughout. The listeners can be easily achieved bbut someone needs to be there actually trying to get them to tune in.

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tbh there isn't anyone in the whole department apart from you that constantly gets these sorts of numbers, and as you say it doesn't even matter what time you're on. I think as fab as the shows you do are it's actually more because you're so much more of a community figure - you're always around being friendly and having a presence both on the forum and on the client, while a huge majority of DJs have only one of these at best. You mention somewhere in this post about community activity and I think really that is the biggest issue that the department faces at the moment, possible even the only one that really matters

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Originally Posted by Yuxin

the recent funding thing at HabboxLive where you wont fund prizes is rather silly especially if you're wanting listeners to increase

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Totally agree, and the reason that's been given in this thread is that the funding is being used to reward the DJs personally instead... essentially meaning that DJs are being given a wage that previous staff never had for doing less work than anyone did before. The allocation of funds across all of Habbox is a bit of a mystery frankly

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Originally Posted by Yuxin

HabboxLive Events

[insert loads of paragraphs of fab stuff here]

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I can't speak for the frequency of HxL events because I'm not so active myself on the client/radio side of things in the last few weeks, but I will say in their favour that every single HxL event I've been to has been above and beyond the basic requirements and outstrips the work of actual HxE staff by miles. I understand that they're expensive to host sometimes (like having a throne prize for the sleepover) but realistically the amount of people who will just get involved because it's hilarious to be stuck in a room with a bunch of strangers and fight them over nothing is astounding, and even crap prizes like a cactus or 3 cabbages will bring people in if the atmosphere is right from the start which I think HxL events do rather well, even if they are a bit more sparse than you'd like :P

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Originally Posted by Yuxin

I always see Sarah in HxHD going behind the bar and speaking/helping people but it's more of a rare occurrence for the other two to visit the helpdesk and speak to people.

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tbh I didn't even know there were 2 managers for EU, and the first time I even heard of Calum as a DJ was when there was talk about you getting an assistant manager and he spammed a feedback thread talking about how great he'd be. Not heard anything from/of him since

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Originally Posted by Yuxin

on Habboxlive.com on the staff list if you clicked on a DJ, it'd lead to their 'profile'. On their profile it'd have like their age/name/country/most embarrassing moment/fav genre/fav song etc and just things about the DJ. For starters it helps people acc find the DJ. Not all DJs show their Habbo name or say it and stuff so it's difficult to figure out who the DJ is. Loved them tjoughh. On the HabboxLive panel, the profile bit is still there just needs to be linked with HxL

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Is this still a thing I lit never knew about that, the only problem I can see with it is that HxL has a massive turnaround of staff coming in and out every week so might be a bother to keep updated, but it would be quite nice to have if managers don't mind updating it every so often. Most likely something we'll get promised to come with V7...

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Originally Posted by Empired

I was saying in the Help Desk that i think it would be fun to have more double DJing slots. and I don't just mean two DJs go on air at the same time, but maybe DJs could find guests at Habbox (ranging from anything to the forum manager to asst. general manager to dedicated member) to join them on air and chat for a bit.

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I like this idea; obv radio is about music but if people just want to listen to the songs they like they can do that without HxL, so providing something extra through the personalities that are hosting is really quite important and having more than one person on air obviously makes the show more conversational. Guests is a really nice idea that I'd like to see more of, it's just an issue of trust and equipment I suppose

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Originally Posted by Inseriousity.

Perhaps for more staff bonding, you should all enter Shipwrecked. Get your teams sorted lol

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SHAMELESS PLUG but not a bad idea tbh, it gets the staff involved in something alongside the community as opposed to in spite of it (as with all other "staff bonding" nonsense that occurs) and as we've seen with HxBB and The Mole and even HxSS some years there are often some quite interesting characters in our midst who just need an event like this to bring them out of their shell and into the community properly

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Originally Posted by -Nick

I wanted Content to do this too, but then theres 4 of us agh ;(

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Gladiatorial fight to the death, first to croak isn't allowed in the team

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Originally Posted by Calum0812

Quality. It's a HUGE factor in keeping people tuned in and coming back but everyone has to start somewhere. When we read through applications, we take the majority of people on because I genuinely believe if you WANT to learn, you'll find a way. Finding your way might be the wrong term because the amount of guidance that HabboxLive attempts to provide is sometimes unachievable by even our Head+ team. Due to the number of management changes, senior+ changes and even staff changes, I think we have all found it difficult to settle into our new role when no one seemed to have a clue what to do for a while.

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Personally I think that quality is something that HxL by necessity has to risk at certain points in order to keep up the turnaround of staff that makes it function at such good capacity - for every crap session (which to be fair get reported early and have in certain cases been saved by more experienced staff partway through the slot) there are at the very least another 40 or so that are absolutely on point as well as the odd gem that really gets the listeners interested. As long as the heads and management continue to support new DJs as they historically have done rather well. Changing the trial process isn't in my eyes something that needs to be done, I think it's really well handled at present and has been for a long time even accounting for the odd few disasters

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Originally Posted by Calum0812

Habbo box activity has to improve

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What

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Originally Posted by Calum0812

Some DJs have brought forward some really good ideas for weekly shows and I'm looking forward to seeing them go through the pipeline and develop. Perhaps we could see that some people come as 'Guest DJs' but for weekly shows. Like guest writers, guest eos, guest DJs who do weekly shows. Thinking....

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The call-in thingy works quite well as an opportunity for people to try out DJing or just have a bit of a laugh on air on an otherwise boring night in, I think with proper moderation guest DJing could definitely be pushed and would be great for community interaction

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Originally Posted by Calum0812

Swearing in songs. I'd consider lifting the filter if it's not a higher up issue (like Habbo themselves) because most chat music contains a lot of words that aren't the best in the world but aren't said, for the most part, to cause offence.

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Split on this. On the one hand I have no problem with swearing in the music I listen to and since most of the music on HxL is illegally downloaded and whatnot there's no radio ethics issue BUT allowing swearing opens the gates for a lot of ridiculous songs that are composed entirely of swearing that are obvzzzz totes hilarious!! as well as racism and all sorts. It could be allowed with DJ discretion but let's be honest not all of them are possessed of huge amounts of common sense :P

lit took me like and hour an a half to read thru this whole thread lol ogosh i dont even know where to start AHH. ok here we go

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Bit odd how the timetable isn't looking so packed anymore though. I used to ALWAYS struggle to get slots on air and despite the amount of staff numbers going up, the booked slots are going down? Saying that though, I don't see many messages telling me to 'book up' :P.

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we have had a downfall of ppl leaving the dept/being fired lately and it has affected the amount of hours done per week, but that being said we also have like over 10trialists and more apps comnig thru, it rly is an up and down thing and can rly change at any time :P

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And finallyyyyyy, management. At first I thought it was fab having both an EU and Intl manger (and don't get me wrong, you're both fab) but mainly because there was someone to help focus on the international side. I did a giveaway from 2-5am and maintained 40 listeners throughout. The listeners can be easily achieved bbut someone needs to be there actually trying to get them to tune in. Hence why I thought Sarah would be fab because someone could acc do that and plan things for the international side but I never see that happening :P Instead I see a lack of communication between the EU and Intl managers due to the timezone differences. It isn't too bad and def should improve due to it being summer but wouldn't say it's too fab atm. A lot of DJs think that the deptartments just splitting in a sense that Sarahs incharge of Intl and Calum&Izz and incharge of EU which is something they def don't want. I'm sure that's something @despect; especially didn't want.

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calum/izzy and i lit message and have a skype call every single day and kik eachother so communication isnt bad imo personally, we talk about what needs to be done for that day and what we need to deal with and whos doing what and split the jobs basically. We also currently have a an organizer thingy that we're currently planning out where we're assigning ourself what we need to do weekly/daily.monthly so no ones confused about what to do and theres no confusion about whos doing what - excited to try this out.

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Saying that, it's great to see the 3 managers getting along well. Another thing though, with there being 3 managers now I thought loads of fab changes would come (please don't hate me) but I haven't noticed anythinggg. I'm sure fab things are planned for summer (or I hope at least :P)

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We do have things planned but with habbox bday celebration and the world cupjust having happened we have postponed our Dept bonding/Team Wars thing (top secret info ;)) so it didnt get in the way of current tournis at habbox. and yes HxSS will be full of fabulous thingssss and ill be back from vacation just before it starts which is fab YAY

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(p.s I do love the DJ booth idea in the helpdesk, please force the DJs to go their and whip out da dekz)

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omg what i have never heard of this idea but I NEED IT. i think thats a fabulous idea and i totally 100% support it

regarding Interaction when Im online its usually just INTL people (mostly durin the night) that are online and i chat with everyone in seperate chats/calls almost every day:p try to chat to some people in the staff chat toooo but it rly gets lost in the blurrr of a zillion msgs being sent all at once in there :P

regarding weekly shows i agree we deff need more espec how 2 djs have currently cancelled them :( will be advertising weekly shows application thread alot more often, also a few djs already have showed an interest in hosting some which hopefully will get set up soon

regarding dj profiles thats a good idea never even tohught of that, tbh completely forgot all about the dj profiles as i dont thin any1 rly uses them, yet again would be a good idea to discuss with everyone

i forget what else was said but my fingers hurt alrdy and i have to go sleep soon but thx gina so much for the feedback uve been at habboxlive a long time and its sad ur resigning :(

INTERNATIONAL APPS ARE OPEN EVERYONE BTW XOXOXO go apply now woo

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Originally Posted by Logandyer45

*REMOVED*

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I personally know that you were upset because you didn't get the Head DJ role and I feel ya. I know how hard you are working an dedicated. They had to pick 1 Head DJ afterall. Your work is recognized as you were DJ of the month and dj of the week so you were recognized for your work you are doing for HabboxLive. Don't leave because you didn't get the position, your time will come for a higher role just be patient. I personally think if you do not give up hope then you will be in a higher role sooner or later. Like I mentioned to you before, you're a great DJ with potential just as much as the other DJs here. You have a great personality and a great friend. Don't give up!

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Originally Posted by FlyingJesus

What

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That was supposed to say "Habbo activity needs to improve" bit my phone autocorrected it

I've read over your message and will try and reply to the points when I've woken up - thanks

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Originally Posted by Becca

YOU GO GIRL
i tuned into hffm and had a better time in 5 minutes than 3 hours with habboxlive sorry
also, just let swearing be in songs... habbo is for people 13+ i am sure they have all heard a swear word before

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I thought nearly most swear words were allowed in songs on HabboxLive. There were just like a low number that were still banned such as the N word.