Customer Services to no longer be outsourced!

So this may mean we will be unbanned even that I have been banned for 1 year?

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Originally Posted by Wubing

So this may mean we will be unbanned even that I have been banned for 1 year?

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That doesn't mean that no. You could try and appeal again I guess but doesn't always mean you will get unbanned because of these changes.

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Originally Posted by xxMATTGxx

That doesn't mean that no. You could try and appeal again I guess but doesn't always mean you will get unbanned because of these changes.

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But will I et a better chance of beiing unbanned?

She seems pretty annoyed at everyone asking that question lol. Sounds good although I rarely use customer services anyway.

Will

Maybe it's too little too late? They've probably lost a few people with the lack of good customer support available.

Moderators outsourced? is that wise, considering call centres barely have a grasp of English as it is.

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Originally Posted by Wubing

But will I et a better chance of beiing unbanned?

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All depends on your ban - even if the ban was appropriate, doesn't mean new staff will unban you because they don't know you.

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Originally Posted by -:Undertaker:-

Moderators outsourced? is that wise, considering call centres barely have a grasp of English as it is.

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Moderators have been outsourced for ages.

I was banned for talking about passwords, but as in passwords in Habbo rooms. If we get people sulake staff running help tool, will they have an actually good knowledge of Habbo? I actually might get unbanned

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Originally Posted by xxMATTGxx

Moderators have been outsourced for ages.

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Why are they talking about it now then? confused.