Reset Password Delay?

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Originally Posted by TooClose

i might get a MOD to do my sisters.. its much faster.. but just a question of will they do it?

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Do what?

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Originally Posted by ~Hilton~

Do what?

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Mods cant send the email directly I dont think.

They can speed the process up however.

To anyone in the same situation, try get your parents to ring up, call mods till your blue in the face.

My problem might be solved now but I'm doubting I'll get the email this week or even this month to be honest from what I've heard but I guess we'll have to wait and see.

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Originally Posted by Andy!

Mods cant send the email directly I dont think.

They can speed the process up however.

To anyone in the same situation, try get your parents to ring up, call mods till your blue in the face.

My problem might be solved now but I'm doubting I'll get the email this week or even this month to be honest from what I've heard but I guess we'll have to wait and see.

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Well, when Scor helped my one friend he got the email almost instantly.

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Originally Posted by Andy!

I reset my password last thursday...

The registered email on my account is a AOL one so I dont know if thats causing the problem..

Its now Monday afternoon and no reply, is anyone else having the same problem?

I've clicked reset many times and then done the no option the password options on the habbo help tool, I've also emailed sulake, and my dads emailed sulake this morning about legal action as he also thinks this is a disgraceful service, especially when we've spent hundreds of pounds on the site, I've even rung sulake twice, and both times I've had to leave a message on there answering machine.

I'm a little concerned as ALL my rares are on the account I can't access, I'm not been hacked/scammed/keylogged, I just don't know my password..its already been reset but the email haesnt come.

A mod did suggest to email the habbo help tool under 'I can't check in' and give an alternitive email address, I made a yahoo one, and I gave them my date of birth, account verification such as credit methods/date of birth/registered email address etc etc and no reply from that either.

The thing that concerns me the most is everyone is saying the same thing, someone said they've waited a month for there passwords, others say a week or two and they still haven't got it.

I understand habbo are really busy with it been the holidays and so many emails to read through, even if they just said its on the way or there a little busy there working through the emails it would settle my mind.

Does anyone know what I can do? + Rep for anybody who helps. :)

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at the moment they arnt sendin the e-mails to habbo users becasue they little e-maily thingy has issues with aol acording to becs..all we cna do is sit and wait, and ive been waiting weeks now..so prepare for a long wait

I doubt the wait will be weeks.

Andy this is habbo, they have more important stuff to do than give habbos there stuff back. They need to stop other losing more stuff, and giving others theres back!

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Originally Posted by Squirted

Andy this is habbo, they have more important stuff to do than give habbos there stuff back. They need to stop other losing more stuff, and giving others theres back!

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How longs it take to send an email to me?