HxhD..

to be fair, it has been a pretty quick change. gone from average to dead.

During Halloween it was really popular. It was on red many times. Now, unfortunately it hasn't got the same atmosphere.

Its hard to run a help desk. People just don't seem interested in them anymore.

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Originally Posted by Immenseman

It's inexcusable. I'd like to see HxHD management actually acknowledge the issue and say to us they're going to improve it. From what I can see so far they've just used a bundle of excuses to explain the recent lack of activity within the desk.

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If Scott's screenshot of the empty desk at 5pm proves accurate I wont be impressed.

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Originally Posted by SauravG

During Halloween it was really popular. It was on red many times. Now, unfortunately it hasn't got the same atmosphere.

Its hard to run a help desk. People just don't seem interested in them anymore.

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True to an extent. However, like you said it was popular throughout October and early parts of November but it has now died. The demand for help desks was declining yet HFFM and CH when they try to get it popular they always do. This is because when their management members go in, people want to be in there. People don't care if management members from Habbox go in there because nobody knows who they are, unfortunately.

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Originally Posted by HotelUser

If Scott's screenshot of the empty desk at 5pm proves accurate I wont be impressed.

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I was in there are like 7ish and there was around 4 people in there. Think it was around 7 anyway.

ill take the fansite rep badge everyone on habbo loves me

http://i47.tinypic.com/fk72ax.png

http://i45.tinypic.com/209ssch.png

Well at 4 it had 3 people in. Half 4 it had like 5. Quarter to 5 it had around 8. Better.

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Originally Posted by HotelUser

We don't just stick anyone in that room and leave them there. We keep track of how often staff are in the desk and they get weekly reports. If staff aren't showing up it's resolved. But that's not the case. Several staff members have been more active this past week than some of the Sulake moderators:P.

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How would you know that for a fact?

Otherwise, even if theres staff in the room.. Their not actually talking in other words are actively in there..

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Originally Posted by Xoim

http://i47.tinypic.com/fk72ax.png

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woo Im famous! -signs autographs-

I agree with everyone that says help desks just aren't what they used to be anymore with the introduction of bots. I asked a question today and no-one helped me out even though it was a HxHD-related question rather than a Habbo one so yes it's not about the quantity but the quality!! :(

I think it's pretty simple - your HELPdesk is not helpful.