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I recently sold 2T on Habbo for 29.99 each, the buyer paid, I dropped the thrones, he left positive feedback, now he's chargedback saying "unauthorised transaction".
I have correspondence from the buyer, confirming payment, positive feedback, and a video of me dropping the thrones.
How likely is it that the claim will be settled in my favour?
Not very cause Paypal are *******s :)
I had the same problem a few years ago. Lost about £100 cause of some ****
It's not good news. You can pretty much say goodbye to your thrones and your money. You should trade with people you know and trust rather than over ebay.
i had same thing and my dispute came back today and i won, they said i provided anothe proove to product being recieved and my money was given back (78 quid)
No hope because thats illegal.
Unfortunatly, the buyer is always right. Only in very rare cases the seller will win the dispute.
You are liable to take this to court.
PayPal seller protection will not cover non-physical goods, as I recently found out after 6 phone calls to PayPal due to similar problems.
Heh, even though I have proof?
Perhaps Paypal wont cover it - but its still an illegal action by the user in which paypal cannot act on due to policy, therefor it is a Police matter - ColdPlay has been scammed. If he feels that he has been scammed or ripped off in any way he can contact the Police and file a report.
EDIT; the video evidence does not meet the criteria of a suitable evidence cover. This is due to a number of reasons such as you could have created a room exactly like the buyers on a retro that you perhaps own and placed a Throne down in a retro copy-room. As for the url bar saying " www.habbo.co.uk/client " you could have just typed that in without pressing the "enter/return" button.