Reset Password Delay?

I reset my password last thursday...

The registered email on my account is a AOL one so I dont know if thats causing the problem..

Its now Monday afternoon and no reply, is anyone else having the same problem?

I've clicked reset many times and then done the no option the password options on the habbo help tool, I've also emailed sulake, and my dads emailed sulake this morning about legal action as he also thinks this is a disgraceful service, especially when we've spent hundreds of pounds on the site, I've even rung sulake twice, and both times I've had to leave a message on there answering machine.

I'm a little concerned as ALL my rares are on the account I can't access, I'm not been hacked/scammed/keylogged, I just don't know my password..its already been reset but the email haesnt come.

A mod did suggest to email the habbo help tool under 'I can't check in' and give an alternitive email address, I made a yahoo one, and I gave them my date of birth, account verification such as credit methods/date of birth/registered email address etc etc and no reply from that either.

The thing that concerns me the most is everyone is saying the same thing, someone said they've waited a month for there passwords, others say a week or two and they still haven't got it.

I understand habbo are really busy with it been the holidays and so many emails to read through, even if they just said its on the way or there a little busy there working through the emails it would settle my mind.

Does anyone know what I can do? + Rep for anybody who helps. :)

Habbo always take ages, on my last account I lost 6t worth because of this.

Good luck.

Thats just what I needed to know. :l

when i reset my pass it comes straight away to my hotmail account its always in junk though

O Erm.... I Duno Hmmm.

my sister is still waiting for her reply also, she reset her pw last wednesday

From what I've heard, AOL blocks out E-mails from other people according to it's "Custom Filters". On MSN & Hotmail accounts, it takes a matter of seconds.
To most of the good E-Mail Providers, They block out Habbo messeges as the filters are programmed.
On the other hand, It could be that Habbo/Sulake haven't received it since the servers are busy, but I'm no expert.
I might be wrong, correct me if I am.

I have the same problem...
I reset my password on the 12th of last month, still no reply. What is the number to Sulake, thanks

12th last month :o

The number for the sulake office is 02072886187. You'll prolly get answering machine.

Is it better to send it more than once, will that get me a reply faster? I'm not too sure if it lags the server, but I know my friend sent his once and it took literally 6 weeks for a reply..

Im having this trouble on one of my older account with some furni on. Its automated I believe so staff being busy shouldnt affect how quick it comes. I tried resetting twice a few days ago and nothings come.