Super hub

When I got the bonus speeds I got offered a free super hub, but the link in the email doesn't work anymore (just takes you to vm.com), anyone know how to claim it or do you need to contact them?

You'll most likely find it much easier if you just contact them about it.

Don't accept it! The "Super" hub is awful.

I'll need it, plan on upgrading to 60MB package in which case i'd need it.

So grab one for free, when they install 60MB they'll see the old modem stick in the super hub, switch it to modem mode win :P

Surely they'd provide you with one anyway when you upgrade if you need it for that package?

Quote:

---

Originally Posted by scottish

I'll need it, plan on upgrading to 60MB package in which case i'd need it.

So grab one for free, when they install 60MB they'll see the old modem stick in the super hub, switch it to modem mode win :P

---

Quote:

---

Originally Posted by Tomm

Surely they'd provide you with one anyway when if upgrade if you need it for that package?

---

Yep, so you get one for free before it, then one when they upgrade you.

Always nice to have a spare.

Quote:

---

Originally Posted by scottish

Yep, so you get one for free before it, then one when they upgrade you.

Always nice to have a spare.

---

Wait what, surely they won't give you two if they already know they have sent one to you?

Quote:

---

Originally Posted by xxMATTGxx

Wait what, surely they won't give you two if they already know they have sent one to you?

---

Doubt it, they'll look at the modem in the house (in which case it'd be the old one).

Doubt they'd check if ones already been sent as they'd know i'm upgrading from 20MB (so don't require one) and see the old one.

the superhub is fine now

Yeah the super hub is good, just give them a call.