I was looking on another fansite who posted about this and I thought I would check it out. If you remember it was posted on here not that long ago that they were look into opening a Help Service/Help Desk room and people would be put onto the team. It seems they have gone ahead with it and this is what it looks like:
http://mattgarner.net/upload/images/...2/06/N1swf.png
I assume it's done by staff because the room doesn't actually have a room owner etc.

