Got an E-Mail from Habbo and was signed 'mint-squirrel' - Perhaps a new Player Support staff?
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Got an E-Mail from Habbo and was signed 'mint-squirrel' - Perhaps a new Player Support staff?
Hmm.. well could be, i'll wait until it's announced then i'll believe.
EDIT: Why did they email you in the first place? hmmm, seems fishy
Good find +rep
Quote:
Originally Posted by Ekoish
Look at the attached image, I E-Mailed about an old Habbo of mine, that was banned. It was an automated reply from the Habbo Help Tool.
EDIT: Also, Take a look at the E-Mail address from which I recieved the E-Mail. If your refering to 'Emma' as 'redtiz' then you wont get a reply until Wednesday at the earliest, as that's the start of her 'working' week. Also, This is legit, if you remember '0rca' was also 'spotted' when a Habbo recieved an E-Mail signed by '0rca'.
I just e-mailed Emma so i'll know soon =]
You really should stop bothering Emma with trash that doesn't concern her. Use the help tool.
Quote:
Originally Posted by asher_
ace, exactly what i was thinking. hah
rofl ownedQuote:
Originally Posted by asher_
Some of us don't have 2 Years to wait for an auto messageQuote:
Originally Posted by asher_
I Got One From 0rca a Few Week Ago
http://img258.imageshack.us/img258/3522/0rca9ep.png
Nice Find.
I emailled Emma a few days ago, here is her response:Quote:
Originally Posted by FrozenWhisper
For people who dont want to read it all, it means go away and use the help tool cuz she dont care. K?Quote:
Originally Posted by Redtiz
Isn't the player support team made up of a whole load of folk who sit and answer our emails? =S
Or moreso, don't answer our emails? :rolleyes:
Yes, they do answer our Queries,Concerns,Complaints when they have looked at the situation and they then decide what action they need to take. ;)Quote:
Originally Posted by Ostinato
Or don't reply to you for 5 days, then when they do they send you a stupid standard email thing that just gives you the FAQ's all over again after you have already read them and informed them that you read then before sending the original email, then you have to resend it all and wait another 6 months for a reply.Quote:
Originally Posted by lGreen
:P Haven't used the contact us form for a while i guess?Quote:
Originally Posted by Ostinato
they're pretty speedy ;]
I think you are over reacting it dosent take Habbo "6 Months" To reply to an email they recieve off a concerned habbo! Also the reason why they send out "Automated Emails" is because they think that is whats needed. Or because the situation is not that relative or serious for a 'Personal Response'Quote:
Originally Posted by Ostinato
Thanks.
It's called an overexageration pal.Quote:
Originally Posted by Foxile
Nah I don't play Habbo anymore, but the last time I sent one away was like... the start of june or something and I only got an actual reply like last week! =S lol.
Guess they just don't like me. :'[ :'p
Player Support is actually getting loads better, I've sent off various emails this week via both the help tool and personal emails and all have been replied to within 2 days. Good for Habbo that ;)
I agree with you NewsLetter, its definetly speeding up. Youre promised to get a response within a week or less which is pretty speedy when you think that there are probably 50,000 Habbos logging on every week...Maybe more?
Habbo Player support is a good example of despite how big your community is, you can always manage with good staff.
This proves that they are hiring more people for the job instead of the usual glitterkat and helkat answering all the calls. we now have Orca and 'squril guy'
Maybe thats because your the ********INFAMOUS NEWSLETER***********
Or maybe its because there are more staff there and they actually do their jobs now.
It's good to hear that emails are getting responded too alot quicker, as I haven't emailed in for a long time.
I remember when player support was a joke, you would never get a response but i give them there due, they have improved quickly i assume with the new faces of player support there are more to answer emails i think this is one of the huge things we all constantly used to moan about, everyone would be emailing other staff direct, which i think gave them a boast to hire more player support!
errrr they should all be sacked and told to get proper jobzzzzzz
I got an email back after about 2 months saying this:
Dear Sir/Madam,
I have sent your email to a player support manager who will help you with this
further.
Yours,
--
0rca
Player Support
Habbo Hotel UK
http://www.habbohotel.co.uk
Sulake UK Ltd, 52 Upper Street, Islington, London N1 0QH, UK
This came on the 23rd of June and I haven't had a reply back yet!
There prob making more money than you will make so shush.
they must have hired some more ppl.
Since when did I mention anything about income?Quote:
Originally Posted by Aitken
You didnt. I did.
Its an office job for a large company. How many ppl in the world do you now think dont have 'proper jobzzzzzz' then?
Your a complete muppet. Leave Emma alone seriously. I don't know why she puts up with you. Let her do her real job and use the Help Tool if you've got a problem.Quote:
Originally Posted by Ekoish
The Player Support team has vastly improved over the past few months. Back in 2003, they only had 1 or 2 members of the team, but it's expanding all the time. You get fast responses now! It's great to see such a vast improvement.