Does anyone know what happened to thehabbo.com i was on it and was applying then when i pressed submit it was gone.
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Does anyone know what happened to thehabbo.com i was on it and was applying then when i pressed submit it was gone.
they have no index file and directory listing turned off..
So did they get hacked?
We do apollogize for this, neither of the people who had access (Catalia and myself) were actually editing/changing anything on the site when this happened. So I assume it must be a hosting problem, Catalia will contact them tomorrow when he's online if the problem continues.
Sorry for any inconvience.
The index file has been replaced with the 404 file :S
So was it hacked or what?
he just said he thinks its hosting problems..
But thats not grammar, it's spelling. :P
Which makes Andys look slightly less clever :D 'Cristal' (which is 'crystal'), is a spelling mistake, not a grammar problem and his spelling mistake, 'collage' should be 'college' :P
Anyway, it's probably a host problem. They seem to like crashing like that!
We're speaking to Hostgator at the moment, hoping it's something they've done wrong so they can correct it. Otherwise we may of lost everything we've been building for the past month :l
Ooh.
Hope it gets fixed!
I think it may be server load issues, because when I launched MyBobba for the first hour or so we had about 60/70 people browsing the forum then all of a sudden the directory it was hosted in got disabled. Turns out Hostgator disable your directories causing server load without telling you in advance. So it could possibly be something like that.
Wow i hope its a minor problem cause i want thehabbo to come out soon. the site lookes awesome from the previews ive seen.
If it was a bigger problem do u have any backups or anything?
or does hostgator have them
cause it whud take so long to get back up
Well I have images, css, php files and modifications we have used. However I don't have a database backup and vBulletin uses databases to store all style information. So that might kill us if Hostgator don't have one.
I'm hoping it's just a glitch and that Hostgator just need to switch our directory back on or something. As not even the cPanel can be accessed.
Yeah, defintely would suck if you lost all your files.
I'm sure Hostgator runs regular server backups, so there will be someway to get the information (such as dbs) if it's lost :)
Okay, an update has arrived. Basically whats happened is someone from Hostgator has "accidently" deleted our root. So they are looking into who done it and when, main thing is they never actually said if it was fixable... :l
awe that sucks that its delayed a week :(
at least u have some backups
u should make them back up every 3 days or something and keep it on your computer.
Ah, that doesn't sound too good.
You can get money from hostgator if its all lost. Good luck on resolving this problem.
When do u think the site will be back up?
now that you have the back up
Whats there to backup? LOL
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But ye, I hope you get the site backup. Hostgator will prolly refund you all the money and give you free hosting seeing as this could turn ugly for them if they have found that it was one of their employees that deleted the root directory. Sadly i don't think thats the case seeing as Hostgator doesn't allow any of their level 1,2, & 3 support staff access to any client servers. Only Administrators get access. Plus the fact that they don't snoop clients servers unless their server is overloaded, or hosting a virus or illegal software re portered. Therefor you could of been hacked. Make sure you change the password to the email address that was used for contact information and scan for key loggers. But then again there is the fact that you can't login to cpanel and you as the client can't do anything to the cpanel files.
Its a hard case but im leaning towards host gator staff error. Which ever way it goes keep us posted.