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''Hello LiquidLuck.,
Thanks for your reply and the information you provided.
We've taken a long, hard look at the facts and it does appear that your habbo was banned in error. We've unbanned your account with immediate effect and hope that you'll accept our sincere apologies for any inconvenience caused.
Best,
Habbo.com Customer Support
July 19, 2012 09:50''
Woo! Finally! It was Roberto ^_^ hihi so happy :D
Waaaaayy! Party time! :)
Wooo well done im so happy for you! Im glad they seen it was a mistake. :D
Now if they would only reply to me lol
It's good that they see the error of their ways so swiftly these days. welcome back :)
Least some members of Customer Support are admitting mistakes!!!!
Love how there's never a time when Moderation and Customer Support are both decent anymore haha :P.
CONGRATS though
Lucky you! I just found out I've got Katharina so I don't think I have any hope :'(
I submissed another ticket 24 hours ago or something so hope I got get that katharina girl.
Wow that was pretty fast! Congrats on your unban :)
Quite supprised at how quick they dealt with it, usually it takes forrrrrreverrrrrrr
It's nice how they see their errors, would be better if they see them before they ban them though?
Only saw this now, sorry. Have they replied yet?Quote:
Originally Posted by hah
---------- Post added 23-07-2012 at 03:03 AM ----------
LOL, sorry about that. Let us know how it turns out though :P She might be in a good mood? xDQuote:
Originally Posted by doughnutty
---------- Post added 23-07-2012 at 03:04 AM ----------
It wasn't that fast, guys. It took about 3 or 4 days. But thank you all ^_^
Quote:
Originally Posted by Kikali31
given up all hope on getting a reply, lol!!!
You could ask again and ask for the person you want to deal with your case. S:Quote:
Originally Posted by doughnutty
Yeah 5 days in and i've still not had a reply... lol
That sucks! I'd send another request and ask for like Roberto or someone else to deal with it. S:Quote:
Originally Posted by scottish