When I got the bonus speeds I got offered a free super hub, but the link in the email doesn't work anymore (just takes you to vm.com), anyone know how to claim it or do you need to contact them?
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When I got the bonus speeds I got offered a free super hub, but the link in the email doesn't work anymore (just takes you to vm.com), anyone know how to claim it or do you need to contact them?
You'll most likely find it much easier if you just contact them about it.
Don't accept it! The "Super" hub is awful.
I'll need it, plan on upgrading to 60MB package in which case i'd need it.
So grab one for free, when they install 60MB they'll see the old modem stick in the super hub, switch it to modem mode win :P
the superhub is fine now
Yeah the super hub is good, just give them a call.
When I got my superhub I had a letter in the box asking me to post back my old modem or pay £99 on my next bill for it, Freepost back.
Aren't sky like that too?
idk, last few times boxes have been replaced they left the existing boxes here, then they came to fix a sky box and left a sky+HD box here lol
when i got my sky normal upgraded to sky+ the previous box was left connected (guy from sky put the box on top of the previous one, just switched the phone line connector from old one to new one)
lol
super hubs are good now
Cause you can switch them to modem only? :P
---------- Post added 09-12-2012 at 09:57 PM ----------
Oh, idk i've always got boxes for free except my latest sky+ upgrade which I paid for, main one came free with HD subscription but rest are 10.25 a month + no fee for box.
Ah well, have replaced modems in the past and never been asked to send it back.
Will see I guess :P
We cancelled our subscription and opened a new account to take advantage of 'new customer deals'. The engineer came, fitted a new Sky+HD box, even though there was still the old one plugged in, and then when installing Multiroom in my room, asked if I wanted the old Sky+HD box in my room, and left a brand new standard HD box in the box, just so he can say he's "delivered" it, I don't think they care about the boxes :')