Touchscreen not functioning since installing windows 8

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26-12-2012, 05:33 PM
Martin

Touchscreen not functioning since installing windows 8

Hey there! :) Thought I would see if anyone had any ideas on here, since I've searched google and stuff and had no luck so far :P

Basically I installed windows 8 a few weeks back, and since then my touchscreen has stopped working.

I have a Packard Bell onetwo all in one computer thing, and was running windows 7 on it before and the touchscreen worked fine etc. Since installing windows 8 the touchscreen doesnt work at all :(

I thought I might need to install a driver or something, but can't even see any drivers on the packard bell website that might work.

I think its annoying tbh!!!! Anyone got any suggestions as to what I could do or anybody know anything that I could download to make it work again? :(
26-12-2012, 05:38 PM
xxMATTGxx

Sounds like an issue with a driver or something. Do you have the model number for the computer?
26-12-2012, 05:39 PM
Martin

Quote:

Originally Posted by xxMATTGxx

Sounds like an issue with a driver or something. Do you have the model number for the computer?

what on earth is a model number LOL where do I find that? :D took me long enough to find a picture of it and conclude it was a onetwo
26-12-2012, 05:41 PM
xxMATTGxx

Quote:

Originally Posted by Bolt660

what on earth is a model number LOL where do I find that? :D

A model number is a model number. Probably has it on the bottom/back/side of the computer - It could also mention it in the Computer Properties.
26-12-2012, 05:43 PM
Martin

Quote:

Originally Posted by xxMATTGxx

A model number is a model number. Probably has it on the bottom/back/side of the computer - It could also mention it in the Computer Properties.

its on the backkk :D It says Packard Bell OneTwo L A5227 UK would that be it? :D
26-12-2012, 05:46 PM
xxMATTGxx

Quote:

Originally Posted by Bolt660

its on the backkk :D It says Packard Bell OneTwo L A5227 UK would that be it? :D

Edit: Does it have a PW.XXX somewhere? The XXX being other letters. For example: PW.U34
26-12-2012, 05:49 PM
Martin

Quote:

Originally Posted by xxMATTGxx

Seems so but their site is being odd. Got a serial number? :P

Edit: Does it have a PW.XXX somewhere? The XXX being other letters.

I'm guessing thats the bit that says S/N LOL

PWU5RE2087120059683000 I think :O :D
26-12-2012, 05:50 PM
Chippiewill

PW.U5R is the model number. S/N stands for serial number.
26-12-2012, 05:52 PM
xxMATTGxx

Quote:

Originally Posted by Bolt660

I'm guessing thats the bit that says S/N LOL

PWU5RE2087120059683000 I think :O :D

Quote:

Originally Posted by Chippiewill

PW.U5R is the model number. S/N stands for serial number.

Serial number didn't work on the site but Will got us the model number. Right, it seems they don't have drivers for Windows 8 but I would assume the Windows 7 drivers should work. Have you tried downloading these from their site? I know you mentioned drivers in your post.

Edit: Ok, I re-read.

Go to: http://www.packardbell.co.uk/pb/en/GB/content/download and then type in: PW.U5R and select Windows 7 32 bit or 64 bit depending on the one you have.
26-12-2012, 05:54 PM
Martin

Quote:

Originally Posted by xxMATTGxx

Serial number didn't work on the site but Will got us the model number. Right, it seems they don't have drivers for Windows 8 but I would assume the Windows 7 drivers should work. Have you tried downloading these from their site? I know you mentioned drivers in your post.

Edit: Ok, I re-read.

Go to: http://www.packardbell.co.uk/pb/en/GB/content/download and then type in: PW.U5R and select Windows 7 32 bit or 64 bit depending on the one you have.

Oh cheers xD Which driver would it be that I need to install? There are so many different sorts and Idk which one makes the touch screen recognise my finger :(
26-12-2012, 06:01 PM
xxMATTGxx

Quote:

Originally Posted by Bolt660

Oh cheers xD Which driver would it be that I need to install? There are so many different sorts and Idk which one makes the touch screen recognise my finger :(

I have no idea which driver on the list would control it to be honest.

Quote:

Originally Posted by xxMATTGxx

I have no idea which driver on the list would control it to be honest.

yeah I'm looking at the list and none of them seem to look like a touch screen driver LOL

Quote:

Chipset NVIDIA Chipset Driver 14.0.0.162 63.6 MB 2010/06/25

Audio Creative Audio Driver 1.02.02 11.0 MB 2010/06/25

Audio Realtek Audio Driver 6.0.1.6045 78.7 MB 2010/06/25

TV Tuner AverMedia TV Tuner Driver 2.2.64.60 1.2 MB 2010/06/25

VGA AMD VGA Driver 8.711.0.0 129.3 MB 2010/06/25

VGA NVIDIA VGA Driver 8.17.11.9666 152.3 MB 2010/06/25

Wireless LAN liteon Wireless LAN Driver (PCI-E) 3.00.02.0000 3.1 MB 2010/06/25

Wireless LAN liteon Wireless LAN Driver 1086.10.206.2010 18.5 MB 2010/06/25

Wireless LAN Realtek Wireless LAN Driver 1086.38.1125.2010 27.1 MB 2011/12/05

26-12-2012, 06:02 PM
Chippiewill

Having read around a lot of the Packard Bell oneTwo's touch screens do not work with Windows 8. I assume since there's no specific driver it uses default windows drivers.
26-12-2012, 06:04 PM
Martin

Quote:

Originally Posted by Chippiewill

Having read around a lot of the Packard Bell oneTwo's touch screens do not work with Windows 8.

NOOOOOOOOOOOOOOOOOOOO :'(:'(:'(:'(:'( I bought windows 8 because I thought it would be great to have on a touchscreen with the metro and stuff, it makes no sense why they wouldnt let me install windows 8 on it when its quite a new computer :(
26-12-2012, 10:18 PM
Jack!

Quote:

Originally Posted by Bolt660

NOOOOOOOOOOOOOOOOOOOO :'(:'(:'(:'(:'( I bought windows 8 because I thought it would be great to have on a touchscreen with the metro and stuff, it makes no sense why they wouldnt let me install windows 8 on it when its quite a new computer :(

Its not Windows fault, you will have to wait for Toshiba to make a driver for it, and that's even if they will.
26-12-2012, 10:20 PM
Martin

Quote:

Originally Posted by Jack!

Its not Windows fault, you will have to wait for Toshiba to make a driver for it, and that's even if they will.

Yeahh I know :( It just sucks because the computer isn't old or anything and you would think packard bell or whoever would make the drivers compatible with windows 7 or windows 8? :(
26-12-2012, 10:22 PM
Recursion

I don't see why MS would rip any touchscreen drivers out of 8, from 7, to be honest.

But as far as I'm aware, Windows doesn't carry any plug'n'play drivers for touchscreens anyway.
26-12-2012, 10:24 PM
Martin

So basically my options are to continue using computer with windows 8 and no touchscreen

or

Revert back to windows 7 and get my touchscreen feature back? :P
26-12-2012, 10:58 PM
Kieran

Give this one a go Martin:

http://global-download.packardbell.c...ll&SC=EMEA_27P
26-12-2012, 11:44 PM
Martin

Quote:

Originally Posted by Kieran

Give this one a go Martin:

http://global-download.packardbell.c...ll&SC=EMEA_27P

OH MY GOD IT WORKED

THANK YOU SO MUCH KIERAN I LOVE YOU!!! :D:D:D:D:D:D:D:D

It said driver successfully installed, then I had to restart my computer and now its working!!! YAYAYAYAYAYAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! OMG IVE MISSED IT SO MUCH WOOOHOOOO :D
26-12-2012, 11:47 PM
Kieran

You're welcome :)

Chipset	NVIDIA	Chipset Driver	14.0.0.162	63.6 MB	2010/06/25
	Audio	Creative	Audio Driver	1.02.02	11.0 MB	2010/06/25
	Audio	Realtek	Audio Driver	6.0.1.6045	78.7 MB	2010/06/25
	TV Tuner	AverMedia	TV Tuner Driver	2.2.64.60	1.2 MB	2010/06/25
	VGA	AMD	VGA Driver	8.711.0.0	129.3 MB	2010/06/25
	VGA	NVIDIA	VGA Driver	8.17.11.9666	152.3 MB	2010/06/25
	Wireless LAN	liteon	Wireless LAN Driver (PCI-E)	3.00.02.0000	3.1 MB	2010/06/25
	Wireless LAN	liteon	Wireless LAN Driver	1086.10.206.2010	18.5 MB	2010/06/25
	Wireless LAN	Realtek	Wireless LAN Driver	1086.38.1125.2010	27.1 MB	2011/12/05