HxL DJ while HxHD

Hello everyone,
And to whom this may concern of course too,

I've been a DJ at the HabboxLive Department now for a bit.
I've recently joined the HabboxHelpDesk Department and am enjoying every bit of it.

I did learn that there is a rule in place barring 'active DJ'ing' while working the HabboxHD.
I was doing it yesterday and I apologize to those that gave me the heads up about the rule.

My feedback at this point is simple; perhaps even more of a suggestion.

Given the low numbers of the personnel in both departments (but especially the HxL Dept),
I would think it would be beneficial to both departments to allow DJ'ing from the HxHD.

I understand it has been an issue in the past, but it may be something worth allowing again.

Thanks for reading this,
-DZ-

There's really no reason for this rule to be in place, so long as DJs are active in the desk while they're on air and are able to answer questions swiftly and adequately (which is a requirement for all staff to fulfill anyway) then there doesn't seem to be any argument for stopping them going on air.

I know the general response will be 'just stream'.
But I must say, anyone can 'just stream' and anyone can just listen to any stream anywhere.
Without a live DJ, it isn't Habbox, in my opinion. The DJ (and the interaction) is what puts the personal touch onto Habbox and its radio.

When -DZ- was doing both it was fine and he telling people to come to the help desk, taking requests and shouting us all out. People were enjoying it, nothing went wrong. he didn't miss anyone needing help and even he might of I was behind the desk as well and people were in the room that could help too.

-DZ- has had requests for him to go on air today because no one is and he had to say no. I think this is a rule to be looked in to:)

As long as it's being done well I don't see why it is an issue. The rule stops it being acceptable but he has shown that he is capable of doing it, as which I'm sure others in both departments would be able to, as well.

Habbox Radio is very rarely online anymore, so surely it is more beneficial for Habbox itself.

I understand where you're coming from but just because you can do both, it doesn't mean everyone else can! Most DJs also talk every 10 minutes or so which would mean you'd be going to the back seats every 10 minutes which would just be rather awkward...

I do think this is a ridiculous rule, I used to dj and do my hours behind the desk all the time when I was HxHD staff and no issue came of it. While I was talking I would switch back to Habbo to keep an eye on the desk, then was able to switch back when I had finished talking.

I remember djing and behind the desk as well. It is easily done, but it needs to be done appropriately. I know on my desk top I can have it so my client and NiceCast can be side by side with no interferences.

The reason why the rule was originally in place is due to DJ's going on air and ignoring people behind the bar or vice versa. Yes, some of you may be able to juggle both but not all. Habboxlive don't currently have this rule in the handbook it is a Helpdesk rule from what I am aware.

I see where the rule comes from though, theres been DJ's in the past who completely blank their HxHD role because they're on air and it would be extremely annoying to users and other staff.

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Originally Posted by Expling

I understand where you're coming from but just because you can do both, it doesn't mean everyone else can! Most DJs also talk every 10 minutes or so which would mean you'd be going to the back seats every 10 minutes which would just be rather awkward...

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???
People can talk and answer queries at the same time. There's no "everyone else" it's literally just DZ that is a helpdesk staff member and a DJ isn't it? When was this rule even put into place and why?

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Originally Posted by Kyle

???
People can talk and answer queries at the same time. There's no "everyone else" it's literally just DZ that is a helpdesk staff member and a DJ isn't it? When was this rule even put into place and why?

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Not sure when it was put into place but sometime when @Absently; was manager. At the end of the day, when you're behind the desk then that should be your priority. If you're DJing then you might forget or just get distracted sorting your SAM out more than the desk; the rule is only there to prevent staff from slow replying and whatnot and I don't think it's a huge deal!

DJ's should be trying to interact with the community by doing other things than just sitting behind a desk anyway - Gina use to do competitions (and !!Undead!! I believe) which would get you going and you'd be able to win some small prizes, Why can't they just keep it separate? Do HxHD one hour, dj the next, then do another HxHD hour - I actually like the rule and it'd be sad to see it changed.

To those saying it'd keep HabboxLive on air, streaming would be a good option AND I'm sure there would be more than just DZ around who could hop on for a few hours and DJ :P.

someone pls see where i am coming from ;l

It's a stupid rule and shouldn't be in place, if a dj is caught continuously being afk for too long then follow the normal staff warning system.

Just another rule to discourage people from joining.

It's a rule that prevents people from doing things that good staff would not be doing in the first place and keeps the radio offline for longer than it needs to be. No real logic behind keeping it in place, just add to the staff policy that staff should be alert and if they find themselves unable to answer questions then to leave the desk.

This is a rule?! I did not know that. I always used to do other department work while behind the desk.... if you can do both, not be ignoring requests on HxL or not ignoring users in HxHD (which you'd get reminded about SEPARATELY) then why not?

Keep this in mind though as we've dicussed staff rules recently and it's on my todo list :)

woo go @lawrawrr;

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three rrrs? @lawrawrrr;

just calling you buttmunch from now on anyway

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Originally Posted by Expling

I understand where you're coming from but just because you can do both, it doesn't mean everyone else can! Most DJs also talk every 10 minutes or so which would mean you'd be going to the back seats every 10 minutes which would just be rather awkward...

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doesnt stop someone who doesnt dj going to the back seats every ten minutes tho. i think alot of people know who it is aswell

I was told way back that I couldn't DJ behind the desk while doing my hours for HxHD. Everything went very well and I don't see why not but as mentioned, not every dj can multitask I guess and yes there is only 1 dj atm who is a hxhd staff so don't know what they will do about this rule. I do see the point from others here as well. Although I might of missed the part in the hxhd handbook where this rule is being in action.. because I am pretty sure it is not in the handbook unless I skipped that section of the handbook.

If most DJs can be playing events while on air and not cause too much trouble I don't see why a helpdesk staff member couldn't be on air while simultaneously handling all the non-existent questions from the public...

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Originally Posted by Rachel

I was told way back that I couldn't DJ behind the desk while doing my hours for HxHD. Everything went very well and I don't see why not but as mentioned, not every dj can multitask I guess and yes there is only 1 dj atm who is a hxhd staff so don't know what they will do about this rule. I do see the point from others here as well. Although I might of missed the part in the hxhd handbook where this rule is being in action.. because I am pretty sure it is not in the handbook unless I skipped that section of the handbook.

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It's in the handbook.

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Originally Posted by FlyingJesus

non-existent questions from the public...

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lots of questions are asked every day :)

I believe the rule was but in place so that you can focus on one and only one department at a time. It limits the "oops I forgot" like to speak, or to go on the back chairs and then afk. Yknow. That sort of thing. Or you give one department 25% of your attention and the other 75%.

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Originally Posted by Expling

Not sure when it was put into place but sometime when @Absently; was manager. At the end of the day, when you're behind the desk then that should be your priority. If you're DJing then you might forget or just get distracted sorting your SAM out more than the desk; the rule is only there to prevent staff from slow replying and whatnot and I don't think it's a huge deal!

DJ's should be trying to interact with the community by doing other things than just sitting behind a desk anyway - Gina use to do competitions (and !!Undead!! I believe) which would get you going and you'd be able to win some small prizes, Why can't they just keep it separate? Do HxHD one hour, dj the next, then do another HxHD hour - I actually like the rule and it'd be sad to see it changed.

To those saying it'd keep HabboxLive on air, streaming would be a good option AND I'm sure there would be more than just DZ around who could hop on for a few hours and DJ :P.

someone pls see where i am coming from ;l

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Exactly. I'd have to say I agree with Kelly on this. It just causes lots of reminders, warnings, slow replying, afking, not answering in general, putting one focus on one department and then the next, getting lost in what you're doing.

Well if people can handle answering all these thousands of questions while chatting to their friends they can handle a minute or two of speaking on air every few songs, still a daft rule

If a DJ can do it then they should be allowed to, if a DJ can't manage to multitask they should just use common sense and come out from behind the desk. There shouldn't be a rule just because some people are incapable of doing both, it should be up to the person themselves and whether they can juggle both or not.

is there even that many staff who are both hxhd and hxl lol

just remove the rule for poor innocent -dz-

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Originally Posted by Samanfa

If a DJ can do it then they should be allowed to, if a DJ can't manage to multitask they should just use common sense and come out from behind the desk. There shouldn't be a rule just because some people are incapable of doing both, it should be up to the person themselves and whether they can juggle both or not.

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Hate to say this, some people are book smart. Not street smart. Lot's of people won't come out from behind the desk. Honestly? Who would? You just lose HxHD minutes and have to do more to make the minimum. ( No. I am not lowering minimum.)

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Originally Posted by _HeyyitsHannah_

Hate to say this, some people are book smart. Not street smart. Lot's of people won't come out from behind the desk. Honestly? Who would? You just lose HxHD minutes and have to do more to make the minimum. ( No. I am not lowering minimum.)

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Surely your team would inform you if someone isn't coping with DJing whilst doing Help Desk hours and then you could deal with them appropriately!

Too many people in hxhd seem to be "book smart, not street smart" these days

Too many people can't seem to cope with "all the warnings and stuff" this would cause. If you notice someone can't cope doing both, you tell them that they can't do both. Don't say no to the ones that can do it, for the small amount that can't. Perhaps, we could have both departments keeping an eye out on the situation and both can have a word with the person in question should the situation arises. If we can do events which we are encouraged to do, we can do the help desk too. It needn't be such a big issue as to what it is.

No matter how good anyone is at multi tasking, you still aren't giving both departments 100% of your attention. HxHD is a department where you NEED to be paying attention at all times. We've been shouted at many times for people looking on forum and not answering when someone asks a question, or being at the back seats for too long, or anything of that matter. I'm sure Jazz wouldn't enjoy it if someone was mainly focusing on HxHD and not paying attention to the radio and missing things that they need to do, and I wouldn't like it if it was the other way around. I feel it would cause a lot of problems and really isn't something we necessarily need.

It won't cause a lot of problems. It's one person who has already demonstrated that they are capable of performing both roles adequately.

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Originally Posted by _HeyyitsHannah_

HxHD is a department where you NEED to be paying attention at all times.

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http://puu.sh/jPGwf.png

I think you're forgetting that both roles are voluntary and are meant to be fun for us to do. You are just forcing people to leave.

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Originally Posted by Kyle

It won't cause a lot of problems. It's one person who has already demonstrated that they are capable of performing both roles adequately.

http://puu.sh/jPGwf.png

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100% please guys

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Originally Posted by Kyle

Quote:

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Originally Posted by _HeyyitsHannah_

HxHD is a department where you NEED to be paying attention at all times.

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http://puu.sh/jPGwf.png

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hahaha

Edited by Expling (Trialist Forum Moderator): Please do not post pointlessly, thanks!

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Originally Posted by _HeyyitsHannah_

No matter how good anyone is at multi tasking, you still aren't giving both departments 100% of your attention. HxHD is a department where you NEED to be paying attention at all times. We've been shouted at many times for people looking on forum and not answering when someone asks a question, or being at the back seats for too long, or anything of that matter. I'm sure Jazz wouldn't enjoy it if someone was mainly focusing on HxHD and not paying attention to the radio and missing things that they need to do, and I wouldn't like it if it was the other way around. I feel it would cause a lot of problems and really isn't something we necessarily need.

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Has that SNQ rule been removed whereby those not hosting can't be in the Help Desk area when it's on?

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Originally Posted by Samanfa

Has that SNQ rule been removed whereby those not hosting can't be in the Help Desk area when it's on?

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That rule is still a thing!

I see where you're all coming from but I do agree with Hannah. It isn't a major rule and it isn't hard for it to be followed so...
see what @Absently; thinks because she's the one who introduced it in the first place!

Quote:

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Originally Posted by Kyle

It won't cause a lot of problems. It's one person who has already demonstrated that they are capable of performing both roles adequately.

http://puu.sh/jPGwf.png

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******* rekt lmfao
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OT: This is still a stupid rule and it's a shame to see you so stubborn about removing it.

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Originally Posted by Expling

That rule is still a thing!

I see where you're all coming from but I do agree with Hannah. It isn't a major rule and it isn't hard for it to be followed so...
see what @Absently; thinks because she's the one who introduced it in the first place!

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Can staff members actually get minutes if they're in there at that time then even though they can't go behind the desk?

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Originally Posted by Samanfa

Can staff members actually get minutes if they're in there at that time then even though they can't go behind the desk?

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No because they need to be behind the desk to get minutes... as far as I know anyway!
Only the staff member hosting can earn minutes (they then get the extra time for hosting on top of this)

@Intersocial; It's rather cool and it hasn't been an issue since recently. There are a lot of rules which have been 'forgotten' about and they're only being brought up because a certain senior is trying to enforce them a little more than usual :'). (that senior is me ok)

But these rules are being enforced by someone who provides reasoning to which she doesn't even follow herself, you cannot expect the normal hxhd staff to follow these rules when their manager does not set an example whatsoever. I suggest when Hannah finally does get around to these "changes" that she seriously re evaluates some of these ridiculous rules in HxHD that aren't benefiting the department whatsoever but hey

The SNQ rule makes very little sense. It's one of the times that many staff are actually required to be on hand to help because the room gets so populated. I recall people being told not to log their minutes while they hosted too which is even sillier. Would seem that people have put rules in place with no real foundation and others are blindly following them.

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Originally Posted by Intersocial

But these rules are being enforced by someone who provides reasoning to which she doesn't even follow herself, you cannot expect the normal hxhd staff to follow these rules when their manager does not set an example whatsoever. I suggest when Hannah finally does get around to these "changes" that she seriously re evaluates some of these ridiculous rules in HxHD that aren't benefiting the department whatsoever but hey

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I agree.

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I think examples should be set for us. It's quite annoying when people like me try very hard on the desk and don't idle then the manager comes in and not only idles but idles out of the room, report note still running.

If we want to enforce rules a bit more than usual:)

I feel it should be down to the person themselves if they are capable of doing both job roles. As people have said: being staff at Habbox is voluntary - be reasonable, people are giving up their free time for the site.