How Virgin Media's ****** broadband works...

[Firehorse]

*Warning* A lot of filtered swearing may be found in this post

After getting another email saying I had downloaded too much in the past week and they are cutting my service for a week I gave them a phone.

Apparently I found out that they cut everybody who is in the top 5% of downloaders/uploaders in a small area. This is very stupid, what if people download a very small amount in one week and then someone gets their service cut for downloading a very small amount just because they were in the ******* "top 5%"

I also found out that Virgin Media do not do this with their cable customers and apparently their cable service is "a completely different company to their adsl service" What the ******* hell?

I know for sure that 5.6GB of bandwidth usage over the period of a week is certainly NOT an extreem amount, this is the second time it's happened and I am so pissed off with this ******* company i'm moving. Been with them for almost 8 years and this is how they treat their loyal long term customers.

I didn't even download the files at peak time, since when does everyone go online at 2 in the effing morning on a friday? Its not peak time.

**** you Virgin Media and your crappy service!

[Nick.]

lol gutted.

[Robbie]

They do do it with cable. It's STM. And it happens between 9-5 if youu go over the set allowance for your speed.

[newWORLDorder]

Virgin is great for me, we are getting the 10m service and we get at least 9meg at all times, least is usually 8meg, which is rare.

[Firehorse]

They do do it with cable. It's STM. And it happens between 9-5 if youu go over the set allowance for your speed.

You might wanna phone up the indian freak on the other end of the line at 1am whose being paid minimum wage in india and tell him that

(no offence to indians, just to the one on the end of the phone)

[Immenseman]

ouch lol sounds erm great

[Iszak]

I'm kind of glad I'm not on any of those 'fair usage' policies, I get a set 60 GB per month, if I go over it I get shaped if I don't use it all too bad.

[blanky12!]

I'm kind of glad I'm not on any of those 'fair usage' policies, I get a set 60 GB per month, if I go over it I get shaped if I don't use it all too bad.

I'm not sure what Tiscali is, but I don't download that much anymore, but it used to be well bad for Tiscali users, back when we first joined we got capped to 4GB for going over ;/the 4GB then got us no where(kept going over) then we upgraded to 8MB "unlimited"

[N!ck]

5.6GB in a week lol what are they on. And you'll be on a BT wholesale package which i know for a fact is contended at 50:1 so you should be able to download around 11GB per week without them able to say a thing.

You should phone and ask to talk to a manager. Then explain that what they're doing is offering you a 100:1 contended service which is not on.

[Hitman]

ouch lol sounds erm great

i have to agree

my isp doesnt care if i use 10gb in a day.