Turtle Beach Ear Force X1 problems.

[Zokoli]

Right, I have set it all up correctly, I join a party I try to speak but nothing comes out.

I've checked all my settings, any help?

[5,5]

yep, same thing happened to mine. I can hear the game, and other people talking though. had this problem for like 6 months now, never bothered to find a solution so if somethings found ill +rep too.

[PaulMacC]

It's the puck you need a replacement, the one that came with mine were faulty.

[5,5]

It's the puck you need a replacement, the one that came with mine were faulty.

what is the puck and how do you go about replacing it?

[Zokoli]

the puck is the half circle thing you plug in to your xbox 360 controller.

[5,5]

ahh, so how do you get a new one?

[Zokoli]

dunno. i emailed them this morning so i'll wait.

[5,5]

i was on the website and you can get a new one for $5. but im not paying more to replace a headset that broke and i paid more than any other headset for.

[J0SH]

I think Turtle Beach send you missing parts for free? Just say you didn't recieve it and show them your reciept from limexb360 or wherever you bought them

[5,5]

Ehhh, I dont have my reciept. Bought it like a year ago. I was trying to find it so I could try to return the thing when I first realized it was broke.