My host recently changed the servers location from the usa to the uk, everything had to be reinstalled including awstats. Awstats is installed but it doesn't work, it says october 0 when people have visited my websites.
Does anyone know what might the problem is? because me and my host haven't a clue.
+rep
Edited by HotelUser (Trialist Forum Moderator): Moved from "Technology Discussion" as I think it's more suited here.
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Thread: awstats not working
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08-10-2010, 11:07 PM #1
awstats not working
Last edited by HotelUser; 08-10-2010 at 11:16 PM.
ofwgktadgaf
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Your web host doesn't know how to fix this?
https://xx.xx.xx.xx:2087/cgi/statmanager.cgi
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08-10-2010, 11:17 PM #3
No its activated and all but it just doesn't work.
ofwgktadgaf
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Are the logs set to update every 24 hours? Message me with root login details if you like and I can get it sorted out for you.
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08-10-2010, 11:27 PM #5
They are already setup to update every 24 hours. Any other ideas?
ofwgktadgaf
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Does awstats.enable exist above /public_html/?/scripts/cleanbw
/scripts/runlogsnow
/scripts/runweblogs (prompt for username)
Restart the cPanel service:
There's many possible reasons and solutions, but it's hard to tell without tailing the logs.service cpanel restart
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