Moderation is a little "soppy"

[Dean]

This probably isn't the case but I thought I'd make a thread anyway but in my opinion I believe that moderation is a little poor on this forum nowadays.

I remember one or two years ago when moderation used to be really tight and, even though it was a little strict, it was fast and effective, now I'm to believe it's a little soppy. I made a post yesterday which was probably breaking the rules a tiny bit (it's quite petty anyway, more of a pointer to the user) and action was only taken today.

How come moderation is not as fast and effective? Sometimes I see threads which out right break the rules and don't get removed for 10-20 minutes at times (one advertising a phishing website).

Should we be allowed to help other users without moderators thinking we're taking over their roles? Or should there be more moderators on the forum to make sure this stuff is done before people can yack at it?

Oh and I don't see hardly any moderators active anymore, it's such a shame! I remember when moderators would be online a lot of the time and contribute and make posts.

Apologies if I'm the only one.

[Jarkie]

I think the moderation system is fine on habboxforum however, everything can do with an improvement atm
If they are lacking moderators, perhaps its time to open the applications; to help cope with the summer break.. etc?

Edit -

They only guys I see online most of the time is Jordan and Bolt, where are the rest of the mods?

[Lewis]

This probably isn't the case but I thought I'd make a thread anyway but in my opinion I believe that moderation is a little poor on this forum nowadays.

I remember one or two years ago when moderation used to be really tight and, even though it was a little strict, it was fast and effective, now I'm to believe it's a little soppy. I made a post yesterday which was probably breaking the rules a tiny bit (it's quite petty anyway, more of a pointer to the user) and action was only taken today.

How come moderation is not as fast and effective? Sometimes I see threads which out right break the rules and don't get removed for 10-20 minutes at times (one advertising a phishing website).

Should we be allowed to help other users without moderators thinking we're taking over their roles? Or should there be more moderators on the forum to make sure this stuff is done before people can yack at it?

Oh and I don't see hardly any moderators active anymore, it's such a shame! I remember when moderators would be online a lot of the time and contribute and make posts.

Apologies if I'm the only one.

I absolutely agree about this. Just a while ago a phishing site was put on 'News and Rumours' and it took nearly 40 minutes for a moderator to come. This needs to be improved for the safety of users, and especially new users.

[sex]

So agree, i don't know how long those threads about the fake Habbo images where there for yesterday (at least 3/4 were made before they actually got closed because i have to report and link to the thread in the Habbo section where it says these types of threads are banned lol. I remember when moderation was soo tight and speedy, doesn't seem like the moderators even enjoy being mods haha i remember one said "i dont mod unless someone tells me to"

[lawrawrrr]

TBH I think with the patrol it's a case of too many reports, not enough moderators to deal with them, so you have to wait ages and ages for a reply :/

[Tom]

Back then, there were 3/4 super moderators who could receive the post reports, give them out to moderators or deal with them themselves. Right now, there's 2 and both of which aren't 'extremely' active. This is going to sound ******, but it doesn't really help that there's not much communication going on in the department at all. There's plenty of times I've seen something and can't do anything but report it because it's not in my forum.

With this said, moderators can't pick up everything and post reports do help. However, if the super moderators aren't online, we can't do anything about the post reports. So perhaps a solution is to get one or two more super mods and hire one or two more mods in their place?

I don't mean to be really horrible towards the department, because it can be great at times.

I was going to add something on to this but got a text and completely forgot - it will come back to me...

[orientalframe?]

i've seen loads of posts recently with phishing links on them and it's taken over a day for them to be removed? that is seriously like so bad lol, i don't see many active moderators on the forum either

[edible]

I reported a post and was never aware of the outcome. I remember Catzsy used to PM or VM people what she had or hadn't done with regards to their post reports. Might be interesting for the moderator to PM the user what action they have taken on each post report. Although, that could be too time consuming.

[Jarkie]

I reported a post and was never aware of the outcome. I remember Catzsy used to PM or VM people what she had or hadn't done with regards to their post reports. Might be interesting for the moderator to PM the user what action they have taken on each post report. Although, that could be too time consuming.

Yes I remember, It be nice to get a reply on the post we report, even if they use habbo's system "Its all sorted" message, atleast its something.

[Martin]

I kind of agree with you actually. I know its not an excuse, but almost half the actual mods are posted away at the moment due to holidays (all returning today/tomorrow woo!), so I guess this hasn't helped either (especially since one of the biggest sections has no mods at all active at the moment reading threads. Also, there are only 5 moderators in the department (one resigned recently and hasn't been replaced yet), which I do think is a little low.

Moderators should be actively reading the threads in their sections and investigating and dealing with anything they come accross. I know for a fact some don't do this, and have extended periods where they will just wait for things to be reported, and thats where it can take days. Not everything gets reported straight away which is why it is crucial for moderators to be on the hunt themselves too.

As much as I hate to say it, I think there is a lack of moral in the department at the moment. In the past moderators have discussed things a lot, worked as a team and the discussion has been great. Lately its been rather quiet and there isn't really much communication and a drive to succeed. I remember when I was first starting out as a moderator, I would be constantly kicked up the butt to do better, and the length of time it took to deal with something was heavily acted upon. You simply cannot hang around when it is potentially dangerous content floating around and thats why its crucial to be on the ball.

I do think perhaps brandon could look into shaking the department up a little bit, however I think this is not just in terms of hiring more bodies. Moderators need to be really committed to the job they are doing and enjoy doing it. There needs to be team work and there needs to be more ways of getting moderators more involved with members as part of the community. Some of the attitudes at the moment are extremely lazy compared to previous moderation teams, and I do think that if someone is not being active for months on end then they should be removed and the role given to someone that is willing to put the time and effort into it that it needs.