Touchscreen not functioning since installing windows 8

[Martin]

Hey there! Thought I would see if anyone had any ideas on here, since I've searched google and stuff and had no luck so far


Basically I installed windows 8 a few weeks back, and since then my touchscreen has stopped working.

I have a Packard Bell onetwo all in one computer thing, and was running windows 7 on it before and the touchscreen worked fine etc. Since installing windows 8 the touchscreen doesnt work at all


I thought I might need to install a driver or something, but can't even see any drivers on the packard bell website that might work.


I think its annoying tbh!!!! Anyone got any suggestions as to what I could do or anybody know anything that I could download to make it work again?

[xxMATTGxx]

Sounds like an issue with a driver or something. Do you have the model number for the computer?

[Martin]

Sounds like an issue with a driver or something. Do you have the model number for the computer?

what on earth is a model number LOL where do I find that? took me long enough to find a picture of it and conclude it was a onetwo

[xxMATTGxx]

what on earth is a model number LOL where do I find that?

A model number is a model number. Probably has it on the bottom/back/side of the computer - It could also mention it in the Computer Properties.

[Martin]

A model number is a model number. Probably has it on the bottom/back/side of the computer - It could also mention it in the Computer Properties.

its on the backkk It says Packard Bell OneTwo L A5227 UK would that be it?

[xxMATTGxx]

its on the backkk It says Packard Bell OneTwo L A5227 UK would that be it?

Edit: Does it have a PW.XXX somewhere? The XXX being other letters. For example: PW.U34

[Martin]

Seems so but their site is being odd. Got a serial number?

Edit: Does it have a PW.XXX somewhere? The XXX being other letters.

I'm guessing thats the bit that says S/N LOL


PWU5RE2087120059683000 I think

[Chippiewill]

PW.U5R is the model number. S/N stands for serial number.

[xxMATTGxx]

I'm guessing thats the bit that says S/N LOL


PWU5RE2087120059683000 I think

PW.U5R is the model number. S/N stands for serial number.

Serial number didn't work on the site but Will got us the model number. Right, it seems they don't have drivers for Windows 8 but I would assume the Windows 7 drivers should work. Have you tried downloading these from their site? I know you mentioned drivers in your post.

Edit: Ok, I re-read.

Go to: http://www.packardbell.co.uk/pb/en/GB/content/download and then type in: PW.U5R and select Windows 7 32 bit or 64 bit depending on the one you have.

[Martin]

Serial number didn't work on the site but Will got us the model number. Right, it seems they don't have drivers for Windows 8 but I would assume the Windows 7 drivers should work. Have you tried downloading these from their site? I know you mentioned drivers in your post.

Edit: Ok, I re-read.

Go to: http://www.packardbell.co.uk/pb/en/GB/content/download and then type in: PW.U5R and select Windows 7 32 bit or 64 bit depending on the one you have.

Oh cheers Which driver would it be that I need to install? There are so many different sorts and Idk which one makes the touch screen recognise my finger