Do sulake even take action?

[IWishIWasCool]

I took about a 4 year break from Habbo to come back in 2014 and I'm seeing people on my friends-list who I was close with question who I am and give me different names to what they told me ages ago, I've had a few admit they bought their account and so I sent a report to the help tool, and literally got a reply about that they won't give me a name change. I didn't ask for a name change in the post, are the help tool morons, does Sulake even care about these sad imposters?

[Stadiums]

They won't give you a name change unless yours is inappropriate, if the people on your list aren't who they used to be just delete them

[Shorty]

No, Habbo Support are a bunch of losers who give nice automated replies based on trigger words as their first language isn't English.

They won't give you a name change unless yours is inappropriate, if the people on your list aren't who they used to be just delete them

Your reply is just as bad as Habbo Support, go read his thread again.

[Stadiums]

No, Habbo Support are a bunch of losers who give nice automated replies based on trigger words as their first language isn't English.



Your reply is just as bad as Habbo Support, go read his thread again.

So hostile. What I read is he took a break from Habbo, came back and the people on his friends list had sold their accounts, there's nothing he can do about that apart from delete them as, like you've pointed out, support staff don't really take action. I see he wasn't asking for a name change which I misread but it still stands there's not much more to do than delete the friends.

[James]

they see "account name" and assume you want it changed.
I don't think the support staff are English as Sulake are a Finnish company i believe, so chances are their support staff are too. They probably just misunderstood so you have to be really basic with them.

- No prejudice or anything intended, I just posted what i assumed.

[lawrawrrr]

Yeah they probably just have buzzwords and it's not a real person replying to it. The only way to get them to look really is to report the profile in-game but a lot of people (especially with good names) have definitely sold them on.

I wonder what happened if you were friends with an old account that got deleted in the merge but someone remade that same name account? Are you still friends with the person on the list?

[B]

I took about a 4 year break from Habbo to come back in 2014 and I'm seeing people on my friends-list who I was close with question who I am and give me different names to what they told me ages ago, I've had a few admit they bought their account and so I sent a report to the help tool, and literally got a reply about that they won't give me a name change. I didn't ask for a name change in the post, are the help tool morons, does Sulake even care about these sad imposters?

Who cares?! Delete and find new friends

[Kyle]

the terminator movies made the rise of the machines seem so daunting but sulake shows that humans will always be superior

[Zak]

I took about a 4 year break from Habbo to come back in 2014 and I'm seeing people on my friends-list who I was close with question who I am and give me different names to what they told me ages ago, I've had a few admit they bought their account and so I sent a report to the help tool, and literally got a reply about that they won't give me a name change. I didn't ask for a name change in the post, are the help tool morons, does Sulake even care about these sad imposters?

There was a name deletion in 2011 and loads of old accounts were cleared. Some of them could have gone in that (allowing new people to register their names)

[IWishIWasCool]

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There was a name deletion in 2011 and loads of old accounts were cleared. Some of them could have gone in that (allowing new people to register their names)

Makes no sense, they wouldn't appear on my F/L if the names were deleted.

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Who cares?! Delete and find new friends

little kid have I hit a nerve?