Help [Ugent]

[-Eliminate]

ive just forgotton my password so i decided to try and get it back with the habbo help tool

wen i try to reset it the email never comes to my inbox

i use a ********.co.uk

why??

please help

[Sony.Com]

Make sure that the address isnt blocked.

Also, make sure you check your junk box.

[Devil.Wont.Cry]

did u register with the correct address when you made your account?

[scubadiva]

Check your junk folder, many emails from buisnesses go to there, which can be quite annoying when you asked for it :rolleyes:

[-Eliminate]

ive tried all of this

nothin in junk email

i think this is to resolve my problem but i dont understand it

Unfortunately if you’re already in the position where you’ve forgotten your password and your address is registered to a Hotmail or AOL email then things are more complicated. What you should do then is use the Help Tool with a different account name if one you already own which ISN’T registered to Hotmail or AOL, or you can use the Help Tool with a different email address.


If using a different account on the Help Tool you should put in your alternative Habbo name and email, then select the ‘I can’t check into the Hotel’ option. On the next window select the ‘None of the above’ option on the list of possible technical issues and on the next page, ignore the message box and click on the NEXT link at the bottom left. The next screen will ask if your problem is solved, you should click ‘No, I still need help’. This will take you to the final screen.
If trying to report with your Habbo account name but a different email address, select Habbo and enter your Habbo name but leave the email address field blank. On the next page you will be told your information does not match and given two links to choose from, click on 'If you are sure you typed the right email address, please click here' you will then need to repeat the previous step - entering your account name but leaving the email address field blank, this time when you click Proceed the next window will ask you for your Date of Birth on the account. Enter this correctly and click Proceed. This wil take you to the final screen, where you will then be able to enter an email address which you can be contacted on.

The final screen will have another message box where you can put in your problem for Player Support. Use that box to put the name of the Habbo account you can’t access and explain that it is registered to a Hotmail or AOL email address that’s preventing you resetting the password. Paste in your new email address and ask if you can have this registered to your blocked account.

Player Support will ask you some security questions to make sure you really own that account and, if you get them right, will change your email address. When they change your email address you’ll get a verification email and, once you’ve clicked that link, you can use the Help Tool to reset your own password again!

[-Eliminate]

soz cudnt edit ^

anyway i followed there steps they said on there website

If trying to report with your Habbo account name but a different email address, select Habbo and enter your Habbo name but leave the email address field blank. On the next page you will be told your information does not match and given two links to choose from, click on 'If you are sure you typed the right email address, please click here' you will then need to repeat the previous step - entering your account name but leaving the email address field blank, this time when you click Proceed the next window will ask you for your Date of Birth on the account. Enter this correctly and click Proceed. This wil take you to the final screen, where you will then be able to enter an email address which you can be contacted on.


i never get a final screen:S