The service I got was crap. This letter I wrote seems to sum it all up.
Im totally disgusted with the service I have recieved from you. Rest assured, my friend was planning on purchasing a phone from your company but I told him to avoid it.
I am reporting you to eBay. I recieve a phone which has a chinese keypad and chinese firmware. After switching it on for the third (i think) time I recieved the message "Phone start-up failed. Contact the retailer" and had to manually install English firmware (over some crap PCCW mobile rubbish) risking breaking my phone. What's next, I leave neutral feedback (as I think I have right to do so) and you leave me an automatic negative feedback with a message completely irrelevant to what it was. "ENSURE YOU CHARGE POSTAL INSURANCE WITH THIS BUYER" - that was not my case!
This is all after, of course, I wait 16 days for this phone arrive on next day delivery, which by my calculations is 15 days too long.
Almost every time I email I get an automatic reply, which has been pre-typed.
Adam
I know there's no proper ending but I exceeded my character limit. ack.






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