(+14rep) PAYPAL URGENT

[Ostinato]

Hiya, needing some quick help with a paypal q.

Basically I opened a dispute with a guy the other week because something I received wasn't as it was described and it was quite a lot of money. He first of all refused any refund claiming it was my fault and he had described as that because he thought thats what it was.

I made it clear to him though I wasn't accepting that though and that it was his responsibility as a seller to put up the facts and not his assumptions which, in turn, misled me.

Anyway I opened a dispute and I think he realised he didn't have a chance so I said I would be happy with a £50 refund. He then agreed but said he would need to wait until 5th January til he got paid. I agreed as I understand today is the day a lot of people start getting paid again after Christmas. I still have like another week to escalate the dispute to a claim, so I thought well why not just wait and give him a chance to pay - if not I will escalate.

Anyway he has emailed me there saying that he can't pay me because payapl have frozen his account....
Is he trying to pull a fast one here?

Before, someone scammed me (funnily enough lol) when they opened a dispute on something they bought from me and it only refunded the money so that neither of us had it until the dispute was sorted. However, he is saying that his full account has been frozen so he can't send any money out.

Is he talking crap or do you think this could be the case? I'm a bit sceptical as, as I say, I don't remember anything like that happening me just because of one dispute (not even escalated to a claim!). I emailed him saying that wasn't really my problem as he has had plenty of time to realise he was going to have a problem and saying how that didn't happen to me.

I know its a lot to read but I would really appreciate any help! Thanks

[womanizer]

You should do the claim and then add details saying that he has said his account is frozen if it is Paypal will most likely be in your favour because he is frozen for a reason. PayPal can still take the money from him and give it to you and send him out a bailiffs debt letter asking for the cash.

[brandon]

Don't worry, Paypal always favour the buyer in this kind of situation!

[Ostinato]

Yeh but do you think he has actually had his account frozen or is he just talking crap?

He said to me that I should close the dispute then that will let him pay - but I am obviously not going to close until he pays up.

[brandon]

Yeh but do you think he has actually had his account frozen or is he just talking crap?

He said to me that I should close the dispute then that will let him pay - but I am obviously not going to close until he pays up.

Hmm, even if his account was frozen a lot of accounts are frozen because of fraud which is kind of ironic lol

[Ostinato]

I don't see why they would freeze his whole account just because of one dispute that I have opened.

In my experience, when I open a dispute it just deducts the money temporarily so that no1 has it until it has been sorted.

[brandon]

I don't see why they would freeze his whole account just because of one dispute that I have opened.

In my experience, when I open a dispute it just deducts the money temporarily so that no1 has it until it has been sorted.

I wouldn't believe it if I was you, if it has been frozen it's probably for a number of transactions and that's suspicious

[James!]

I'm sure the money gets sent back to you within 14 days (automatically) if it isn't resolved between you both through the chat thing anyways. Or PayPal will just look into it and give you the money back.

[Ostinato]

He has just sent me the following email:-

HI AGAIN IVE TRIED 3 TIMES TO PAY £50 BUT PAYPAL WONT LET ME MAKE THE PAYMENT IF I CAN SEND A POSTAL ORDER TODAY FOR THE AMOUNT IM NOT RIPPING YOU OFF PAYPAL ISNT ALLOWING ME TO DO IT I HAVENT TRIED E CHEQUE BUT YOU WOULD HAVE TO WAIT LONGER THE ONLY OTHER ALTURNATIVE IS A BANK TRANSFER STRAIGHT TO YOUR OWN BANK ACCOUNT I WANT THIS CLEARED UP AS MUCH AS YOU DO ON MY PAYPAL PAGE IT SAYS ACCOUNT HELD WHICH I UNDERSTAND MEANS FROZEN SO PLEASE LET ME KNOW WHAT YOU DECIDE IVE GOT ONLINE BANKING IF YOU WANT IT IN YOUR BANK TODAY

Grrr what should I do? lol I don't wanna say okay give me the bank transfer then he somehow cancels that or gets it back somehow? And if I take a postal order it will probably take to long for it to get to scotland, clear adn me to get the money will it not?

[Hitman]

I've never done a PayPal dispute/claim, so I dunno how it works exactly... if you submit messages on the PP site via the claim, make him submit one saying "I will refund £50". Then PayPal will unfreeze his account (if he's telling the truth).