Help - MSN won't sign in

[Shar]

Hiya,

I recently downloaded Windows live messenger 2011 and it hasn't let me sign it at all, when I troubleshoot it says there's a problem with the key ports :S

How can I fix this?

Thanks

[Rapidshare]

Hi,

Copied and pasted,

(Note - This has only been tested in windows xp...but it will eliminate the need to completely re-install internet explorer!)

Step 1 - Press Ctrl+alt+delete to access the 'windows task manager'

Step 2 - Click the 'process tab' and end both "wlcomm.exe" and "msnmsgr.exe"

Step 3 - Open up Internet Explorer and go to: tools and click on 'Internet Options'

Step 4 - Click the 'Advanced' tab on the top right

Step 5 - At the bottom you should see something that says "Reset Internet Explorer Settings"....click the reset button and then read the pop up and confirm your IE reset by click the the second reset button at the bottom of your pop up screen

Step 6 - After the reset completes - open up internet explorer (make sure you close firefox if you are using it) and run thru the 'Internet Explorer Set up Screen' (you do not have to set Internet Explorer as your home page/default browser/change you default search provider)

Step 7 - now exit Internet Explorer and re-open it once more (leave firefox or any other browser closed) then open up Live/MSN messenger and log-in

Also make sure your date and time are correct.

Please reply letting me know what has happened.

[Shar]

I still can't sign in
Thanks for your help though +rep